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Added by A. Lepe almost 8 years ago
Hi! I’m running version 4.0.9.
During the installation I entered my SMTP settings.
I have tried several times with “Send a test email” and it replies:
“An email was sent to user@example.com”
However looking at the logs ($ openproject-ce logs —tail):
Started GET "/admin/test_email" for 127.0.0.1 at 2015-04-15 20:11:58 +0900 Processing by AdminController#test_email as HTML Rendered user_mailer/test_mail.html.erb within layouts/user_mailer (0.0ms) Rendered user_mailer/test_mail.text.erb within layouts/user_mailer (0.0ms) Sent mail to (8.0ms) Redirected to http://example.com/settings/edit?tab=notifications ...
No email is displayed there (is empty).
As I’m using mandrillapp, I can confirm that no email has been sent through their services.
Any help is appreciated. Thanks!
UPDATE:
I followed this thread: https://community.openproject.org/topics/4366 , and all the settings were pretty much the same as I have. I enabled STARTTLS in this way:
sudo openproject-ce config:set SMTP_ENABLE_STARTTLS_AUTO=true
Now the console command ActionMailer::Base.smtp_settings displays:
{:address=>"smtp.mandrillapp.com", :port=>"587", :domain=>"example.com", :authentication=>"login", :user_name=>"user@example.com", :password=>"xxxxxxx", :enable_starttls_auto=>"true", :openssl_verify_mode=>nil}
I have tried with domain = mandrillapp.com as well, and both has the same outcome: it seems successful but it is not (“Sent mail to” at the logs still empty and not mail received by mandrillapp.com).
NOTE: those SMTP settings has been tried before in the same server in another application, and they work.
What else I can do?
Replies (3)
My perhaps the test email itself is broken? Did you try sending a normal email? I.e. enable ‘notifiy me of the things I do’ in your account page and create a work package?
Hi,
can you please run
openproject-ce run checkand post the outcome here. At least everything what is related to email. Right now I’m missing a error message to get to the bottom of this.Regards,
Karsten
I think Markus is right! , this are my findings:
Following Karsten’s suggestion:
This is the output:
[ok] MySQL configuration is working [ok] Web server is running [ok] openproject server is running [ok] openproject background job worker is running sending test email using SMTP... [ok] test email sent to infoexample.com@I received that email successfully.
Then I did what Markus suggested and I received the notification to my personal email.
However, when I click on the " Send a test email" at the administration settings, it doesn’t sent anything but it display: “An email was sent to info@…”. Where I can file that bug?
I think it is not that important now, as it seems the mailing system is working properly.
Thanks for your help! :)