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Updated by Wieland Lindenthal about 1 year ago
**As** a potential enterprise client needing this feature
**I want to** know that it exists and what it does and that I only need to get or upgrade to the Enterprise / Professional plan
**so that** I can use this feature in helpdesk-like situations, creating great value for my organisation.
**Acceptance criteria**
* It is different to how we used to deal with Enterprise Editions so far as it requires a specific plan to be present in the token. A corporate client having a token present without that plan enabled will need to upgrade the token and that may require to accept the then established pricing structure giving an incentive to accept new pricings even before the end of the currently booked plan.
* It clearly differentiates from Enterprise Basic plan
* It provides links for further feature documentation
* The banners content is as defined here https://www.figma.com/design/w0YoqQ5v0JGNT5NS5NZJZq/Comments-with-restricted-visibility?node-id=451-19428&t=DgcsVnZ5rLQbOArT-4
**Technical notes**
* <br>
**Permissions and Visibility considerations**
* _To whom is this feature visible?_
* _When is it not visible?_
**Out of scope**
* <br>
**I want to** know that it exists and what it does and that I only need to get or upgrade to the Enterprise / Professional plan
**so that** I can use this feature in helpdesk-like situations, creating great value for my organisation.
**Acceptance criteria**
* It is different to how we used to deal with Enterprise Editions so far as it requires a specific plan to be present in the token. A corporate client having a token present without that plan enabled will need to upgrade the token and that may require to accept the then established pricing structure giving an incentive to accept new pricings even before the end of the currently booked plan.
* It clearly differentiates from Enterprise Basic plan
* It provides links for further feature documentation
* The banners content is as defined here https://www.figma.com/design/w0YoqQ5v0JGNT5NS5NZJZq/Comments-with-restricted-visibility?node-id=451-19428&t=DgcsVnZ5rLQbOArT-4
**Technical notes**
* <br>
**Permissions and Visibility considerations**
* _To whom is this feature visible?_
* _When is it not visible?_
**Out of scope**
* <br>