**As** a potential enterprise client needing this feature
**I want to** know that it exists and what it does and that I only need to get or upgrade to the Enterprise / Professional plan
**so that** I can use this feature in helpdesk-like situations, creating great value for my organisation.

Begin of the insertion**Context**End of the insertion Begin of the deletion **Acceptance criteria**End of the deletion

* It is different to how we used to deal with Enterprise Editions so far as it requires a specific plan to be present in the token. A corporate client having a token present without that plan enabled will need to upgrade the token and that may require to accept the then established pricing structure giving an incentive to accept new pricings even before the end of the currently booked plan. Begin of the insertion


**Acceptance criteria**

If the user's current plan does not include the feature (eg. it is below the 'Professional' plan):

End of the insertion Begin of the deletion

End of the deletion * Begin of the insertionIn Project settings → Work packages → Internal comments (tab)

End of the insertion Begin of the deletion It clearly differentiates from Enterprise Basic plan

End of the deletion * Begin of the insertionShow the full upscale page banner ([see LookBook](https://qa.openproject-edge.com/lookbook/pages/components/enterprise)):

* Title: "**Internal comments"**

* Main text: "Internal comments allow an internal team to communicate amongst themselves privately. These are only visible to certain project roles and will never be visible publicly."

* Plan text: "Available starting with the [Enterprise professional plan](https://community.openproject.org/#link-to-plans)."

* The buttons to display below automatically be picked by the component based on the user's current plan.


For all users, including-non admins and even if theEnd of the insertion Begin of the deletion It provides links for furtherEnd of the deletion feature Begin of the insertionis not enabled in Project settings:

End of the insertion Begin of the deletion documentation

End of the deletion * Begin of the insertionIn the Activity tab, below the comment box:

* Show the inline upsale banner:

* Title: "**Write internal comments only a small group can see**"

* Text: "Available starting with the [Enterprise professional plan](https://community.openproject.org/#link-to-plans)."

* End of the insertion The Begin of the insertionbuttons to display below automatically be picked by the component based on the user's current plan.

* This bannerEnd of the insertion Begin of the deletion banners contentEnd of the deletion is Begin of the insertiondismissable.

* _\[open\] Will it be shown again at all?_


**Figma prototype**

https://www.figma.com/design/0QQJXMwi6bZPu9T1XVfHci/Enterprise-Banners?node-id=2015-16910

End of the insertion Begin of the deletion as defined here https://www.figma.com/design/w0YoqQ5v0JGNT5NS5NZJZq/Comments-with-restricted-visibility?node-id=451-19428&t=DgcsVnZ5rLQbOArT-4


End of the deletion **Technical notes**

* <br>


**Permissions and Visibility considerations**

* _To whom is this feature visible?_

* _When is it not visible?_


**Out of scope**

* <br>