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  2. Support Installation & Updates

Openproject making apache Crash (can't locate Apache2::Reload...)

Added by Hervé LE BARS over 4 years ago

Hi all

I have updated Openproject to 10.5.0 few days ago, it was not longer wroking but my other website on the same server were working. I ahve done an openproject reconfigure command to solve the problem of OpenProject and now as soon as I enable the OpenProject site in Apache, all my websites are throwing errors and in apache error log file I have :

[Thu May 07 19:03:03.576340 2020] [perl:error] [pid 18986] [client 78.194.26.35:25928] failed to resolve handler `Apache2::Reload': Can't locate Apache2/Reload.pm in @INC (you may need to install the Apache2::Reload module) (@INC contains: /usr/lib/perl5 /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /etc/apache2) at (eval 118) line 2.\n

I don't if the error itself is linked or a consequence of a problem of configuration of openproject but when I disable openproject site, all is going OK. I is really disturbing because openproject is making the whole apache configuration crashes. It is not the first time that I have this kind of problem with OpenProject and automatic configuration.

If you have an idea ? my openproject is down

RV


Replies (4)

RE: Openproject making apache Crash (can't locate Apache2::Reload...) - Added by Cyril Rohr over 4 years ago

Hello, which distribution are you running? Can you send the result of lsb_release -a if it works on your machine?

Thanks,

Cyril

RE: Openproject making apache Crash (can't locate Apache2::Reload...) - Added by Hervé LE BARS over 4 years ago

Hi, here you have

No LSB modules are available.
Distributor ID: Debian
Description:    Debian GNU/Linux 9.12 (stretch)
Release:        9.12
Codename:       stretch

RE: Openproject making apache Crash (can't locate Apache2::Reload...) - Added by Markus Kahl about 3 years ago

I know it's unfortunately too late for OP but for everyone else landing here via a search, the issue is a missing package which is only required when you enable git during openproject configure. So the fix is either to disable that or install the missing package like this:

apt install libapache2-reload-perl

There's a work package for it now. The bug should soon be fixed.

RE: Openproject making apache Crash (can't locate Apache2::Reload...) - Added by Hervé LE BARS about 3 years ago

Hi. As we said in France : "mieux vaut tard que jamais !" ;)

Thank for the late and precise answers. I'll try to reinstall my OP instance quite soon

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