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Support Installation & Updates
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  4. Installation problem : 502 Incomplete response received from application

Installation problem : 502 Incomplete response received from application

Added by Amadeous Amadeous almost 7 years ago

Hi everyone !

I installed OpenProject with this tutorial : https://github.com/opf/openproject/blob/stable/7/docs/installation/manual/README.md and everything went quite well, even the database part. I had an error while doing the npm install which asked me to upgrade node. I replace the version 6.9.1 by the 8.11.3 version.

My server is running Debian 9 with Apache 2.4.25, Ruby 2.4.4 (as required) and Node 8.11.3.

I enabled SSL for the project and defined a apache vhost. You’ll find it attached.
However, when I access the website, on openproject.domain.tld, I get a 502 : Incomplete response received from application.

I tailed the log of the access file of apache and got the following :
_my.addr.ip.00 - - [04/Jul/2018:18:23:44 +0200] “GET / HTTP/1.1” 502 3630 “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15”
my.addr.ip.00 - - [04/Jul/2018:18:23:44 +0200] “GET / HTTP/1.1” 502 356 “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15”
my.addr.ip.00 - - [04/Jul/2018:18:42:55 +0200] “GET / HTTP/1.1” 502 3630 “-” “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15”_

From the error file of apache I got :
_[Wed Jul 04 18:12:11.843124 2018] [ssl:info] [pid 799] AH01914: Configuring server openproject.domain.tld:443 for SSL protocol
[Wed Jul 04 18:12:11.843440 2018] [ssl:info] [pid 799] AH02568: Certificate and private key openproject.domain.tld:443:0 configured from /etc/letsencrypt/live/openproject.domain.tld/fullchain.pem and /etc/letsencrypt/live/openproject.domain.tld/privkey.pem_

I guess that’s a proof the SSL is working.

And from the /home/openproject/openproject-ce/log/production.log file, I got what you could find in the attached file log.txt.

Would anyone know where this error could come from ? I’m scratching my head really hard and it start hurting..

Thanks !


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