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Content

Mail settings (cloud version)

Added by Alen Vintar over 5 years ago

Hello

- Is it possible to create a task or a bug via eMail?
- How can i fetch eMails in the clud version?

Thanks in advance.

regards

Alen


Replies (3)

RE: Mail settings (cloud version) - Added by Robin Wagner over 5 years ago

Hello Alen,

yes, you can use the “incoming emails” feature to create work packages (e.g. tasks, bugs) via email.
This is automatically activated in the Cloud Edition.

Here are some instructions:
https://www.openproject.org/operations/configuration/incoming-emails/

Best,
Robin

RE: Mail settings (cloud version) - Added by Alen Vintar over 5 years ago

Hello Robin,

thank you very much for the fast reply and the instructions.
But where can I make these settings?
There is no possibility in the system settings.

Thanks + regards

Alen

RE: Mail settings (cloud version) - Added by Robin Wagner over 5 years ago

Hi Alen,

you can use these options by sending an email to OpenProject.

To update a work package (e.g. adding a comment), simply reply to a work package notification and enter your comment.
OpenProject will then automatically process your email and add the comment.
You can define a separator after which your email should be ignored. You can define this in the administration (“Administration” > “System settings” > “Incoming emails” tab).

To create work packages you can send an email to the email address you get when you receive a notification (notifications+….@openproject.com).
Provide information such as project etc. directly in the email body.

Best,
Robin

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