Added by Alejandro Dumas almost 8 years ago
Hello ,
We have upgraded to Release 7.0.2 (from 6) on a Linux platform (Ubuntu 16.04) and Postgres (9.5) and unfortunately we can not enter or edit work packages. We always get the message “An internal error has occured” in the log file, however, is not recognizing what the problem is. The problem is the same with every browser.
It is a productive system. I am very grateful for any help.
Replies (4)
Me too
i keep getting
[2017-07-06T12:02:55.890824 #1428] ERROR -- : Grape rescuing from error: API::Errors::InternalError Original error: #<NoMethodError: undefined method `timeline_zoom_level' for #<Query:0x005634852f1060> /opt/openproject/vendor/bundle/ruby/2.4.0/gems/grape-0.19.2/lib/grape/middleware/error.rb:34:in `block in call!' /opt/openproject/vendor/bundle/ruby/2.4.0/gems/grape-0.19.2/lib/grape/middleware/error.rb:33:in `catch' /opt/openproject/vendor/bundle/ruby/2.4.0/gems/grape-0.19.2/lib/grape/middleware/error.rb:33:in `call!' /opt/openproject/vendor/bundle/ruby/2.4.0/gems/bundler-1.15.1/lib/bundler/friendly_errors.rb:121:in `with_friendly_errors'Hi everyone,
The error from Federico suggests that you are running OpenProject 7.1 code without the migrations being run. OpenProject 7.1. introduced saving the zoom level of the work package integrated timeline
If on a packaged installation: Can you post here the output of the package version you installed?
If on a manual installation: What branch / commit are your currently running on?
Alejandro: Are you also seeing the same errors as the one posted by Federico?
Best,
Oliver
Hello,
sorry was my fault. I didnt read upgrade section on the wiki. I have launched apt-get upgrade without
sudo openproject configurenow it’s all working!
thank you!
Hi,
We solved the problem by running a new installation (on another machine). Afterwards everything went back and everywhere.
Many thanks!