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Support Installation & Updates
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  3. Support Installation & Updates
  4. "Failed to load resource" while trying to access from remote system

"Failed to load resource" while trying to access from remote system

Added by Abhishek Halder almost 8 years ago

Hello Friends,

I am new to OP and Ruby/Ruby on Rails. I have managed to configure OP and it is accessible through http://localhost:6000. But when I am trying to access it from any remote system by http://ip-address:81, I am only getting the line “Powered by OpenProject” displayed on the web page. Checking the browser’s console revealed that a lot of resource files were not loaded. For example: en.js, default.css, application.js. Also it shows that “OpenProject is not defined”, “jQuery is not defined”, etc.

When I checked the OP production log, it shows the following:

F, [2017-05-30T17:27:46.464355 #22077] FATAL — : vendor/bundle/ruby/2.3.0/gems/rack-protection-2.0.0.beta2/lib/rack/protection/frame_options.rb:31:in `call’
F, [2017-05-30T17:27:46.464401 #22077] FATAL — : vendor/bundle/ruby/2.3.0/gems/rack-protection-2.0.0.beta2/lib/rack/protection/json_csrf.rb:21:in `call’
F, [2017-05-30T17:27:46.464450 #22077] FATAL — : vendor/bundle/ruby/2.3.0/gems/rack-2.0.1/lib/rack/urlmap.rb:68:in `block in call’
F, [2017-05-30T17:27:46.464501 #22077] FATAL — : vendor/bundle/ruby/2.3.0/gems/rack-2.0.1/lib/rack/urlmap.rb:53:in `each’
F, [2017-05-30T17:27:46.464542 #22077] FATAL — : vendor/bundle/ruby/2.3.0/gems/rack-2.0.1/lib/rack/urlmap.rb:53:in `call’
F, [2017-05-30T17:27:46.464581 #22077] FATAL — : passenger (5.1.4) src/ruby_supportlib/phusion_passenger/rack/thread_handler_extension.rb:97:in `process_request’
F, [2017-05-30T17:27:46.464620 #22077] FATAL — : passenger (5.1.4) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:152:in `accept_and_process_next_request’
F, [2017-05-30T17:27:46.464704 #22077] FATAL — : passenger (5.1.4) src/ruby_supportlib/phusion_passenger/request_handler/thread_handler.rb:113:in `main_loop’
F, [2017-05-30T17:27:46.464767 #22077] FATAL — : passenger (5.1.4) src/ruby_supportlib/phusion_passenger/request_handler.rb:416:in `block (3 levels) in start_threads’
F, [2017-05-30T17:27:46.464831 #22077] FATAL — : passenger (5.1.4) src/ruby_supportlib/phusion_passenger/utils.rb:113:in `block in create_thread_and_abort_on_exception’

I have followed this guideline for the installation:
https://github.com/opf/openproject/blob/release/6.1/docs/installation/manual/README.md

Can anyone help me to understand what is the problem and how to solve it?


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