Hey Andy,

did you install the most recent package from yesterday afternoon (GMT+1) ? We rolled out a new package for 16.04. since the other had issues with dependencies.

Best,
Oliver

Hi Oliver,

Thanks for the quick reply!

Reinstalled about 20 minutes ago using apt-get.

I’ve reinstalled manually, following this:
https://www.openproject.org/open-source/download/manual-installation-guide/

which appeared to go okay. But I’m still getting the error.

I’m starting to lean in the direction of rolling back the Ubuntu dist upgrade, but I’d rather not if there’s a way to fix OP.

Thanks
Andy

Hi Andy,

Weird. That issue sounds like you bundled the gems on your old dist version, and after the upgrade, the shared library the RMagick gem was compiled with is gone. But that should be resolved with a reinstall.

I can’t reproduce this issue on 16.04 and I’m almost out of ideas, but here’s one last idea:

Remove the faulty rmagick gem and Re-bundle the packaged installation:

rm -rf /opt/openproject/vendor/bundle/ruby/2.1.0/extensions/x86_64-linux/2.1.0-static/rmagick-*
cd /opt/openproject
openproject run bundle install --deployment

If you want to keep the manual installation (I recommend against it), install without --deployment:

rm -rf /opt/openproject/vendor/bundle/ruby/2.1.0/extensions/x86_64-linux/2.1.0-static/rmagick-*
cd /opt/openproject
bundle install

Best,
Oliver

Hi Oliver,

Thanks for your efforts.

I’m getting: “openproject command not found”

when I run: openproject run bundle install —deployment

Thanks
Andy

Then you’re not using the packaged installation, use the manual steps below.

That gives me:

“Could not locate Gemfile or .bundle/ directory”.

In the manual installation step, you need to execute the command at the root of your OpenProject installation.

Okay, thanks.

I’m now getting the “bundle complete!” message.

Hasn’t fixed the issue though, I’m afraid. I’m still getting the “We’re sorry, but something went wrong.” page instead of login.

So… I figured I’d best start from scratch with open project.

Now installing with apt-get gives me this:

andy@ubuntu:/$ sudo apt-get install openproject
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following NEW packages will be installed
openproject
0 to upgrade, 1 to newly install, 0 to remove and 0 not to upgrade.
Need to get 0 B/162 MB of archives.
After this operation, 478 MB of additional disk space will be used.
Selecting previously unselected package openproject.
(Reading database … 284350 files and directories currently installed.)
Preparing to unpack …/openproject_6.0.3-1472029307.00c360e.trusty_amd64.deb …
Unpacking openproject (6.0.3-1472029307.00c360e.trusty) …
Processing triggers for ureadahead (0.100.0-19) …
Setting up openproject (6.0.3-1472029307.00c360e.trusty) …

The openproject package provides an installer. Please run the following command to finish the installation:
sudo openproject configure

andy@ubuntu:/$ sudo openproject configure
Launching installer for openproject…
Selected addons: legacy-installer mysql apache2 repositories smtp memcached openproject
[legacy-installer] ./bin/configure
[mysql] ./bin/configure
MySQL connection OK
DONE
[apache2] ./bin/configure
DONE
[repositories] ./bin/configure
No server installed. Skipping.
DONE
[smtp] ./bin/configure
DONE
[memcached] ./bin/configure
DONE
[openproject] ./bin/configure
[legacy-installer] ./bin/preinstall
[mysql] ./bin/preinstall
[apache2] ./bin/preinstall
[repositories] ./bin/preinstall
[smtp] ./bin/preinstall
[memcached] ./bin/preinstall
No memcached server to install. Skipping.
[openproject] ./bin/preinstall
[legacy-installer] ./bin/postinstall
[mysql] ./bin/postinstall
Generating /etc/openproject/conf.d/database…
[apache2] ./bin/postinstall
[repositories] ./bin/postinstall
[smtp] ./bin/postinstall
[memcached] ./bin/postinstall
[openproject] ./bin/postinstall
WARNING: Nokogiri was built against LibXML version 2.9.1, but has dynamically loaded 2.9.3
WARNING: Nokogiri was built against LibXML version 2.9.1, but has dynamically loaded 2.9.3
rake aborted!
LoadError: libMagickCore.so.5: cannot open shared object file: No such file or directory - /opt/openproject/vendor/bundle/ruby/2.1.0/extensions/x86_64-linux/2.1.0-static/rmagick-2.15.4/RMagick2.so
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `block in require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:240:in `load_dependency’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/rmagick-2.15.4/lib/rmagick_internal.rb:12:in `<top (required)>’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `block in require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:240:in `load_dependency’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/rmagick-2.15.4/lib/rmagick.rb:1:in `<top (required)>’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `block in require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:240:in `load_dependency’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendored-plugins/openproject-local_avatars/lib/open_project/local_avatars/patches/user_patch.rb:19:in `<top (required)>’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `block in require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:240:in `load_dependency’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:360:in `require_or_load’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:494:in `load_missing_constant’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:184:in `const_missing’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/inflector/methods.rb:263:in `const_get’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/inflector/methods.rb:263:in `block in constantize’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/inflector/methods.rb:259:in `each’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/inflector/methods.rb:259:in `inject’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/inflector/methods.rb:259:in `constantize’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/core_ext/string/inflections.rb:66:in `constantize’
/opt/openproject/lib/open_project/plugins/acts_as_op_engine.rb:98:in `block (2 levels) in patches’
/opt/openproject/lib/open_project/plugins/acts_as_op_engine.rb:97:in `each’
/opt/openproject/lib/open_project/plugins/acts_as_op_engine.rb:97:in `block in patches’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:446:in `instance_exec’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:446:in `block in make_lambda’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:192:in `call’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:192:in `block in simple’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:504:in `call’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:504:in `block in call’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:504:in `each’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:504:in `call’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:92:in `run_callbacks’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in `_run_prepare_callbacks’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in `run_callbacks’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/reloader.rb:83:in `prepare!’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/reloader.rb:55:in `prepare!’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/application/finisher.rb:50:in `block in module:Finisher’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/initializable.rb:30:in `instance_exec’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/initializable.rb:30:in `run’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/initializable.rb:55:in `block in run_initializers’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/initializable.rb:54:in `run_initializers’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/application.rb:352:in `initialize!’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/railtie.rb:194:in `public_send’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/railtie.rb:194:in `method_missing’
/opt/openproject/config/environment.rb:34:in `<top (required)>’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `block in require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:240:in `load_dependency’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:in `require’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/application.rb:328:in `require_environment!’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/railties-4.2.7.1/lib/rails/application.rb:457:in `block in run_tasks_blocks’
/opt/openproject/vendor/bundle/ruby/2.1.0/gems/rake-11.2.2/exe/rake:27:in `<top (required)>’
Tasks: TOP => db:migrate => environment
(See full trace by running task with —trace)
andy@ubuntu:/$

OpenProject 6 now requires ImageMagick to be installed, which you can do with apt-get install libmagickwand5, and then re-run openproject configure. This dependency will be added very shortly to the packages so that you won’t need to do it manually later on.

Thanks for the reply, but I’m getting “package has no installation candidate”. Google doesn’t seem to have much of a clue how to get libmagickwand5 installed if apt can’t see it.

Any ideas?

Which specific distribution are you on?

Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial

Oh ok, in that case the package should be named libmagickwand-6.q16-2

Ah, okay. Newest version already installed.