Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

You are here:
  1. Messages
Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Apache 503 after clean packaged install

Apache 503 after clean packaged install

Added by Andreas N. about 9 years ago

Hi,

i just tried to install the packaged openproject installation.
If I go to http://myhost/openproject i get a 503 error. It does not even work from the server itself.

apache error logs say
proxy:error connection refused, attempt to connect to 127.0.0.1:6000 failed
and:
proxy_http:error failed to make connection to backend 127.0.0.1

selinux and iptables are off.
openproject run check says everthing is fine except for MySQL (“MySQL connection is NOT working”)

I left the openproject.conf as it was, it just does some proxypass to 127.0.0.1

If i do netstat -tlpn nothing is listening on 6000, but it should, right?

I tried the installation on two different machines (Centos 7 and Ubuntu 14.04).

Thanks for your help


Replies (7)

RE: Apache 503 after clean packaged install - Added by Andreas N. about 9 years ago

fixed the MySQL Issue with installing libmagickcore5 - the 503 error is still here

RE: Apache 503 after clean packaged install - Added by Andreas N. about 9 years ago

The problem is that nothing is listening on Port 6000.
I did the packaged install on fresh installs (tried ubuntu, fedora, centos, debian so far….) and everywhere the same issue.

What do I have to start/install that it works?

RE: Apache 503 after clean packaged install - Added by Oliver Günther about 9 years ago

Does the output of openproject configure produce any errors? If that step succeeds, then the unicorn web worker should be started properly, so I expect some error output there.

Best,
Oliver

RE: RE: Apache 503 after clean packaged install - Added by Christoph Girstenbrei almost 9 years ago

Hi,

i have almost the same Problem, the same error messages, the same 503.
But running openproject configure results in an Argument Error: bad argument (expected URI object or URI string).
The complete ouput is in the attachment. It seems like that loading the openproject_github_integration seed data fails (as far as i understand the traceback points to code related to scm, but i can barely read ruby) and after that, the unicorn workers are not spawned. At least everything else seems to work normal, and as stated above, nothing is listening on port 127.0.0.1:6000.
Additionally, this is not a fresh installation, this is upgraded OpenProject to 5.0.18, and after a server restart, everything stopped working.
Some ideas?

Thanks in advance,
Christoph

RE: Apache 503 after clean packaged install - Added by Cyril Rohr almost 9 years ago

Hello, could you make sure you’re using a 64bit distribution? (uname -i should return x86_64)

An easy way to debug what happens when you launch the web process is to run it in the foreground, with: openproject run web, and see what are the logs there.

RE: Apache 503 after clean packaged install - Added by Christoph Girstenbrei almost 9 years ago

Confirmed that i am running a 64bit distribution.

That (almost) solved the problem: Running openproject run web starts the web component without any errors. The site gets reachable again and everything is back to normal. Run with the -D option, everyone can resume work as normal. So as a fix, everything perfect. It doesn’t solve the underlying problem of the component not starting by default.

Thank you a lot,
Christoph

RE: Apache 503 after clean packaged install - Added by Cyril Rohr almost 9 years ago

Which distribution are you using? If you stop openproject run web that you just launched, and do openproject scale web=0 ; openproject scale web=1 (to force a reset of the init scripts), is the process correctly started? Also, from which version did you upgrade?

  • (1 - 7/7)
Loading...