Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Email problem "An error occurred while sending mail (550 Administrative prohibition )"

Email problem "An error occurred while sending mail (550 Administrative prohibition )"

Added by Jürgen Weiss about 9 years ago

Hi,

when sending a test mail I get “An error occurred while sending mail (550 Administrative prohibition )”. I am using the same mail account/settings with various other packages such as Wordpress (on the same server) and have no issues, but from OP I do have.

My SMTP settings are as below. I have checked through many forum messages and can’t see anything wrong with them. I tried with “SMTP_AUTHENTICATION=plain” as well and other changes to the SMTP settings, but now running out of ideas.

Thanks and regards, J.

OP 5.0.16
—————————————————————————————————
EMAIL_DELIVERY_METHOD=smtp
OPENSSL_VERIFY_MODE=none
SMTP_ADDRESS=mail.uni.de
SMTP_AUTHENTICATION=login
SMTP_DOMAIN=jrweiss.com
SMTP_ENABLE_STARTTLS_AUTO=true
SMTP_HOST=mail.uni.de
SMTP_PASSWORD=xxxxxxxxxx
SMTP_PORT=587
SMTP_URL=smtp://xxxxxxxx%40uni.de:xxxxxxxx@mail.uni.de:587/mail.uni.de
SMTP_USERNAME=xxxxxxxx@uni.de


Loading...