Top Menu

Jump to content
Home
    • Projects
    • Activity
    • Work packages
    • Calendars
    • Team planners
    • Boards
    • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?
      Create a new account

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • Forums
  • Feature tour
    Feature tour
You are here:
  • Forums
  • General discussion

Content

How to change user's email

Added by Marcus Liebhardt over 8 years ago

Hello everyone!
I’m wondering what the correct way is to change a user’s email.

In my particular case, I have invited a specific user using his private email first. Now, I like to change his email to his company email address. I like to highlight that we use the option “Login with Google”.

I already tried to edit this user’s profile changing both his login and email to the company address. However, this doesn’t allow him to login with his company email address.

This user has already been assigned many work packages, so I like to avoid deleting the account completely and setting up a new one.

Appreciating your help!


Replies (3)

RE: How to change user's email - Added by Markus Kahl over 8 years ago

Hey Marcus

unfortunately it’s currently not yet possible to change that as a user. It’s definitely a feature which will come. I can’t say when yet, though.

Is your OpenProject instance on openproject.com or is it self hosted? I’m assuming the former.
What we could do is have your colleague register a new account using his company email address.
Then I could swap emails* by hand.

Once I did that I can then delete the obsolete account.

* To be more specific: the google accounts. The new account is necessary as a user has to login via their Google account for us to get the associated unique account ID from Google. That ID is what’s used to identify the user as opposed to their email address since with google one’s email can be anything you like (m.kahl@finn.de -> m.kahl+op@finn.de -> m.kahl+spam@finn.de -> etc.).

RE: How to change user's email - Added by Marcus Liebhardt over 8 years ago

Markus Kahl wrote:

Hey Marcus

unfortunately it’s currently not yet possible to change that as a user. It’s definitely a feature which will come. I can’t say when yet, though.

Would it be possible to do that as an admin?

Is your OpenProject instance on openproject.com or is it self hosted? I’m assuming the former.
What we could do is have your colleague register a new account using his company email address.
Then I could swap emails* by hand.

Once I did that I can then delete the obsolete account.

Will do that.

* To be more specific: the google accounts. The new account is necessary as a user has to login via their Google account for us to get the associated unique account ID from Google. That ID is what’s used to identify the user as opposed to their email address since with google one’s email can be anything you like (m.kahl@finn.de -> m.kahl+op@finn.de -> m.kahl+spam@finn.de -> etc.).

Thanks for the quick reply!

RE: How to change user's email - Added by Markus Kahl over 8 years ago

Marcus Liebhardt wrote:

Would it be possible to do that as an admin?

I’m afraid not. With ‘user’ I was referring to OpenProject users in general as opposed to me.
And even for me we need that separate, new account to pull it off.

Once we have the feature I was talking about everyone can do it themselves.

Just let me know when your colleague has created the new account.
I will need to know the two gmail addresses (old and new).
You can send them to me via encrypted email to m.kahl@finn.de.

  • (1 - 3/3)
Loading...