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  5. Not can not send email

Not can not send email

Added by Iuri Petrola over 10 years ago

Good morning

I made an installation of PACKAGED INSTALLATION COMMUNITY, on CentOS 6.5
through this tutorial
https://www.openproject.org/download/packaged-installation-community/
After all installed, did the initial setup
openproject-ce configure sudo
-banco
-apache
-and the settings of my smtp (tested in another tool and is working!)
however sending email will not …

error:
"Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server Could Not handle the request POST / users / 3.

Reason: Error reading from remote server "

Follow the configurations SMTP and the system log


Replies (11)

RE: Not can not send email - Added by Iuri Petrola over 10 years ago

Please ….. someone help!!!!!!

RE: Not can not send email - Added by Markus Kahl over 10 years ago

There some underscores missing in the file you posted but I’m sure you got that right on the actual system. I think SMTP_HOST is wrong, though, and should be called SMTP_ADDRESS instead. Can you try changing that?

RE: Not can not send email - Added by Markus Kahl over 10 years ago

Ah nevermind, as I can see here it’s actually SMTP_HOST. Can you open a rails console and check that everything is configured properly to rule out an incorrect configuration?

Rails.application.config.action_mailer

I honestly don’t know where that SMTP_URL suggested in the tutorial comes from.

RE: Not can not send email - Added by Markus Kahl over 10 years ago

To open the console try: openproject-ce run console

RE: Not can not send email - Added by Markus Kahl over 10 years ago

Please also check ActionMailer::Base.smtp_settings on the console. It must contain the right settings.

RE: Not can not send email - Added by Markus Kahl over 10 years ago

Please also refer to this topic which could be resolved through enabling start ssl tls.

RE: Not can not send email - Added by Iuri Petrola over 10 years ago

Great Markus Kahl

follow the tutorial
https://community.openproject.org/topics/4366?r=4412
and it worked!

very grateful for the help

RE: Not can not send email - Added by Markus Kahl over 10 years ago

I’m glad it’s working for you now!

RE: Not can not send email - Added by Iuri Petrola over 10 years ago

Hello Friend

I thought I had solved completely, but it seems not.
When I create a work package on a project sometimes the right, sometimes not,
but if not set up to notify anyone, always the right.

follow
https://community.openproject.org/topics/4134?board_id=9&r=4186#message-4186
unsuccessfully!

RE: Not can not send email - Added by Markus Kahl over 10 years ago

Hey,

sorry for the late reply. Are you still having this problem? Can you try to describe it in more detail please?
What do you mean exactly?

You mean sometimes when you create a work package the notification works and sometimes not?
Or does it not work at all?

RE: Not can not send email - Added by Iuri Petrola over 10 years ago

Oops no problem ….. I have the following scenario:
a project with two members, to create a work package awarded to one member and another member as responsible he would have to send notification email to the two, however it only sends it to one of the members and does not create the work package.
But if assignment and project responsible are the same member it sends email and create the work package.

In other words, it only sends one email at a time

PS: both members station enabled the e-mail sent to any event on all my projects

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