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Content

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  2. Support Installation & Updates

Copy Project

Added by Krys Gore about 10 years ago

Hi all,

I have successfully installed OpenProject v.3.0.12 with MySQL. Everything is working perfectly except for copying an existing project.

When I navigate to “Modules” -> “Administration” -> “Projects” -> Select a Project -> “Copy” -> Input the Name of the new project -> Click on “Copy”.

I receive a message highlighted in “green”: “Started to copy project ”1234" to “5678”. You will be informed by Mail as soon as “5678” is available.

I never receive any emails and the new project does not get created. Can someone please help me troubleshoot this issue?
Any advice on what configuration areas I should check? Any security permissions?

Any help is greatly appreciated.

Thanks,
Kris


Replies (4)

RE: Copy Project - Added by Robin Wagner about 10 years ago

Hi Kris,

thanks for your question.
There is a known bug in the copy project function preventing projects from being copied successfully (#15706).

The bug has been fixed and will be part of OpenProject 3.0.14 (#15857).

If you need the feature before, you can check out the the release 3.0 branch (the fix has already been merged in (PR )).

Best,
Robin

RE: Copy Project - Added by Stijn Verbeke about 10 years ago

Hi Robin,

We installed 3.0.14 today but we still have the exact same problem as Krys.
We checked the network traffic on the server to see if a mail is being sent but this is not the case.
We already receive (update) mails from our local openproject so I doubt there is something wrong with the configuration of our mail server.

Any advice on what configuration we’re missing?

Thanks,
Stijn

RE: Copy Project - Added by Robin Wagner about 10 years ago

Hi Stijn,

my first guess would be that delayed job is not activated.
However, in this case you should also not receive any work package updates.
Could you - just to be sure - verify that delayed job is activated (otherwise you may have a look at section 3.13 in the installation guideline ).

Are projects being copied even if you do not receive any email update? (Do they show up in the list of projects after you start copying a project?)

Best,
Robin

RE: Copy Project - Added by Stijn Verbeke about 10 years ago

Hi,

Thank you for tip about “delayed jobs” because section 3.13 mentions that copying projects is a delayed job.
When I manually started the delayed jobs, everything came through.

Many thanks,
Stijn

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