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Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. EMAIL setup problem authentication against Exchange server

EMAIL setup problem authentication against Exchange server

Added by Henry Fogwill over 10 years ago

Upgraded from old pre release of Openproject to 3.0.14 and having a problem getting email notification to work. I tried switching to the new format with no success.

This is what worked for us before:

 production:
   email_delivery:
     delivery_method: :smtp
     smtp_settings:
     enable_starttls_auto: true
     address: "email.home.com"
     port: "25"
     domain: "home.com"
     authentication: :ntlm
     user_name: "home\\myid"
     password: "mypassword"

I know the documentation for Openproject do not list ntlm as a supported authentication method. We install a gem “ruby-ntlm” (Gemfile.local) and this made it work before.

Moving forward to 3.0.14 and wanting to use the new format. My config file looks like this:

 production:
   email_delivery_method: "smtp"
   smtp_address: "email.home.com"
   smtp_enable_starttls_auto: true
   smtp_port: 25
   smtp_authentication: :ntlm
   smtp_domain: "home.com"
   smtp_user_name: "home\\myid"
   smtp_password: "mypassword"

I tried : plain and :login for the authentication with no success.

The returned error always comes back to say the id and password is invalid.

I switch back using the old format of the email configuration with 3.0.14 and it worked again.

Any idea what I need to change to get the new email configuration to work?


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