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Added by Alexander Leroux about 10 years ago
I have a functional install of Open Project 3. I’ve added the backlog plugin and the meeting plugin. Most users are able to create tasks without a problem but one user is getting an error 500 each time he attempts to create a task. I looked in the log and it seems to happen right after it says it’s sending him an email but the task isn’t created and he doesn’t receive an email. I was hoping to get more information from the log. Is there a way to increase the verbosity of the log? Has anyone encountered a similar issue?
Replies (2)
Hi Alexander,
it seems as if your email settings are not set up properly. So everytime the system sends an email you encounter a 500er.
Regards
Niels
That was my conclusion as well. But it’s only one particular user that has the issue. The log isn’t really descriptive and it seems to be saying the email was sent but he doesn’t receive the email and the task isn’t created. Is it possible to make the log give me more details? This is what I have.
Processing by WorkPackagesController#create as HTML
Parameters: {“utf8”=>“✓”, “authenticity_token”=>“{redacted}”, “work_package”=>{“type_id”=>“3”, “subject”=>“Test”, “parent_id”=>“”, “description”=>“”, “priority_id”=>“2”, “assigned_to_id”=>“”, "r$
Rendered user_mailer/_issue_details.html.erb (3.0ms)
Rendered user_mailer/work_package_added.html.erb within layouts/user_mailer (3.5ms)
Rendered user_mailer/_issue_details.text.erb (2.5ms)
Rendered user_mailer/work_package_added.text.erb within layouts/user_mailer (2.7ms)
Sent mail to {redacted} (9.0ms)
Completed 500 Internal Server Error in 63.7ms