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  2. Support Installation & Updates

Error New Work Package

Added by Douglas Leonardo over 10 years ago

I’m trying to create new work package, but when trying to finish, I come across this error. Can anyone help?

Completed 500 Internal Server Error in 242.9ms

ActionView::Template::Error (undefined method `attribute’ for nil:NilClass):
51:
52:

53:

54: <% attributes = work_package_show_attributes(work_package) %>
55:

56:

57: <% attributes[:left].each do |attribute| %>
lib/redmine/hook.rb:73:in `block (2 levels) in call_hook’
lib/redmine/hook.rb:73:in `each’
lib/redmine/hook.rb:73:in `block in call_hook’
lib/redmine/hook.rb:70:in `tap’
lib/redmine/hook.rb:70:in `call_hook’
lib/redmine/hook.rb:174:in `call_hook’
app/helpers/work_packages_helper.rb:624:in `hook_attributes’
app/helpers/work_packages_helper.rb:337:in `work_package_show_attribute_list’
app/helpers/work_packages_helper.rb:348:in `work_package_show_attributes’
app/views/work_packages/show.html.erb:54:in `_app_views_work_packages_show_html_erb**_349716894248461615_82209520’
app/controllers/work_packages_controller.rb:65:in `block (2 levels) in show’
app/controllers/work_packages_controller.rb:63:in `show’


Replies (2)

RE: Error New Work Package - Added by Philipp Tessenow over 10 years ago

Hi Douglas,

It’s not obvious to me where this error comes from, but we can try a few things to get this resolved :)

It might be that you have pending database migrations (this might be because you updated OpenProject or installed a plug-in). In this case try the following command in the console in your OpenProject directory:

RAILS_ENV=production bundle exec rake db:migrate

If this doesn’t help, can you tell us which OpenProject version you are running (best is if you tell us the git commit hash)? I’d be great if you would provide us your Gemfile.plugins file in case you have installed plugins. Often we see errors which come because OpenProject and it’s plug-ins are out of sync.

cheers,
tessi

RE: Error New Work Package - Added by William Cornett, PMP over 10 years ago

I installed 3.0 and getting the same error on work package creation. I performed RAILS_ENV=production bundle exec rake db:migrate and RAILS_ENV=“production” bundle exec rake assets:precompile
restarted httpd, but I think i never turned it off and the tried again same same.

Completed 500 Internal Server Error

Any thoughts?

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