Content
Can't create Work Package (500 Error)
Added by Zorin Wiseputra almost 11 years ago
I installed the app sucessfully in my server but always receive 500 error message when:
1. Creating a User - the error message is displayed but Users is created - so no problem
2. Creating a Work Package - the error message is displayed but Work Package isn’t created - problem.
Here’s the log part
@Processing by WorkPackagesController#create as HTML
Parameters: {“utf8”=>“✓”, “authenticity_token”=>“sk4BVP4eI+r3kyozDbkNbXG9n+gH/rQrc8j0ip6KxY8=”, “work_package”=>{“type_id”=>“7”, “subject”=>“Test Feature”, “parent_id”=>“”, “description”=>“Test Feature”, “priority_id”=>“2”, “assigned_to_id”=>“”, “responsible_id”=>“”, “start_date”=>“2014-08-14”, “due_date”=>“2014-08-21”, “estimated_hours”=>“”, “done_ratio”=>“0”, “watcher_user_ids”=>[“3”]}, “attachments”=>{“1”=>{“description”=>“”}}, “send_notification”=>“1”, “commit”=>“Create”, “project_id”=>“test-project”}
Rendered user_mailer/_issue_details.html.erb (5.8ms)
Rendered user_mailer/work_package_added.html.erb within layouts/user_mailer (8.4ms)
Rendered user_mailer/_issue_details.text.erb (2.5ms)
Rendered user_mailer/work_package_added.text.erb within layouts/user_mailer (7.4ms)
Sent mail to xxxxx.xxxxx@xxx.co.id (60701.2ms)
Completed 500 Internal Server Error in 60962.4ms
@
I’ve already configured the smtp mailer in configuration.yml but still to no avail. What to do about it?
Replies (4)
Hello Zorin,
it looks like you have broken SMTP settings.
Try to send a test mail: Go to “Administration” -> “Settings” -> “Email notifications” an click the link “Send a test email” (bottom right). This will try to send a mail to your users mail address. If you get an error you should check your SMTP settings.
You can also disable mail sending temporary. Set
email_delivery_method: :testinstead of “:smtp” in your configuration.yml and restart your server. If everything works without an 500 error you know your SMTP settings are wrong.Best
Ratzi
I got this error message: An error occurred while sending mail (SMTP-AUTH requested but missing secret phrase)
Is there anything wrong with this setting?
default:
# Outgoing emails configuration (see examples above)
email_delivery_method: :smtp
smtp_address: smtp.gmail.com
smtp_port: 587
smtp_domain: example.com (my domain name - hidden)
smtp_authentication : plain
smtp_user_name: xxxxxx@example.com
smtp_password: ****
smtp_enable_starttls_auto: true
Can you point out my mistake?
Bona Fide,
Check out this thread if it is not helpful just come back an we’ll find a solution.
Best
Ratzi
Issue SOLVED!
The solution is that we put “” into the password since the password contains tag (#) which renders the password as useless.
Anyway thanks for your help.