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Support Installation & Updates
  1. OpenProject
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  3. Support Installation & Updates
  4. server is temporarily unable to service

server is temporarily unable to service

Added by Nidhin Chandran about 5 years ago

Hi,

Im using Centos 7
Followed installation steps : - https://docs.openproject.org/installation-and-operations/installation/packaged/#_ga=2.226550877.1763658314.1588839892-2054998250.1588839892

But now facing : - "server is temporarily unable to service your request due to maintenance downtime or capacity problems"

Kindly help, openproject and httpd all are working/running


Replies (4)

RE: server is temporarily unable to service - Added by Cyril Rohr about 5 years ago

Hello,

Can you run sudo openproject run check and send the output? Also can you access the OpenProject server internally (curl localhost:6000)?

Thanks,

Cyril

RE: server is temporarily unable to service - Added by Nidhin Chandran about 5 years ago

Hi Team,

curl http://localhost:6000
curl: (7) Failed connect to localhost:6000; Connection refused

RE: server is temporarily unable to service - Added by Nidhin Chandran about 5 years ago

Hi Team,

This is the output : -

Usage:
openproject run COMMAND [options]
openproject scale TYPE=NUM
openproject logs [--tail|-n NUMBER]
openproject config:get VAR
openproject config:set VAR=VALUE
openproject config:unset VAR
openproject configure
openproject reconfigure
openproject restart

Details:
openproject configure [-f FILE|-]
* If using an installer:
This command will launch the installer wizard.
You can pass the installer seed file as argument or on STDIN.

  • Without installer:
    This will execute the configure script at /opt/openproject/packaging/scripts/configure (if any).
    A file containing environment variables can be given as argument or on STDIN (-f -), and will be saved in the /etc/openproject/conf.d folder.

openproject reconfigure
This command allows to reconfigure the application. Only useful if using an installer.

openproject restart [process]
This will restart the application (or the given process), in a distribution-independent manner.

RE: server is temporarily unable to service - Added by Andrew Wells 24 days ago

This is a brand new fresh install in debian 12. i have done all the troubleshooting i find online, and here is the output from the server.. 

/etc/systemd/system/openproject.service
               
[Unit]
StopWhenUnneeded=true

[Service]
# this service is just a placeholder
ExecStart=/bin/sleep infinity

[Install]
WantedBy=multi-user.target


partial apache logs


[Wed Apr 30 16:00:09.946670 2025] [proxy:error] [pid 795:tid 807] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:6000 (127.0.0.1:6000) failed
[Wed Apr 30 16:00:09.946765 2025] [proxy_http:error] [pid 795:tid 807] [client 142.112.72.152:36342] AH01114: HTTP: failed to make connection to backend: 127.0.0.1, referer: https://project.kooltel.com/
[Wed Apr 30 16:08:05.835173 2025] [mpm_event:notice] [pid 792:tid 792] AH00492: caught SIGWINCH, shutting down gracefully
[Wed Apr 30 16:08:06.170244 2025] [mpm_event:notice] [pid 1103:tid 1103] AH00489: Apache/2.4.62 (Debian) SVN/1.14.2 OpenSSL/3.0.15 mod_perl/2.0.12 Perl/v5.36.0 configured -- resuming normal operations
[Wed Apr 30 16:08:06.170799 2025] [core:notice] [pid 1103:tid 1103] AH00094: Command line: '/usr/sbin/apache2'
[Wed Apr 30 16:18:04.007129 2025] [mpm_event:notice] [pid 1103:tid 1103] AH00492: caught SIGWINCH, shutting down gracefully
[Wed Apr 30 16:18:04.374256 2025] [mpm_event:notice] [pid 1286:tid 1286] AH00489: Apache/2.4.62 (Debian) SVN/1.14.2 OpenSSL/3.0.15 mod_perl/2.0.12 Perl/v5.36.0 configured -- resuming normal operations
[Wed Apr 30 16:18:04.374803 2025] [core:notice] [pid 1286:tid 1286] AH00094: Command line: '/usr/sbin/apache2'


I am not sure what to do to get it working...there must be something wrong with the config.

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