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Support Installation & Updates
  1. OpenProject
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  3. Support Installation & Updates
  4. Unit openproject.service could not be found.

Unit openproject.service could not be found.

Added by Tomasz Root about 1 month ago

I install according to “Ubuntu 22.04.5 LTS” OpenProject according to the recipe https://www.openproject.org/docs/installation-and-operations/installation/packaged/#ubuntu-2204 Generally I migrate from the host “”Ubuntu 20.04.6 LTS” (according to https://www.openproject.org/docs/installation-and-operations/misc/migration/).
I installed OpenProject. I did the migration according to https://www.openproject.org/docs/installation-and-operations/misc/migration/#moving-configuration and

# openproject configure

From the browser side I have:
Forbidden
You don't have permission to access this resource.

I wanted to see what it looks like from the host side and I got:

# systemctl status openproject.service
Unit openproject.service could not be found.

and

# openproject --help
Usage:
  openproject run COMMAND [options]
  openproject scale TYPE=NUM
  openproject logs [--tail|-n NUMBER]
  openproject config:get VAR
  openproject config:set VAR=VALUE
  openproject config:unset VAR
  openproject configure
  openproject reconfigure
  openproject restart

Somehow OpenProject is managed differently under “Ubuntu 22.04.5 LTS”?

# openproject run check
I, [2025-04-16T15:38:23.984411 #123740]  INFO -- : Increasing database pool size to 17 to match max threads
[ok] PostgreSQL configuration is working
[ok] Web server is running
[ko] openproject server is NOT running
[ok] openproject background job worker is running
# openproject restart
Failed to restart openproject.service: Unit openproject.service not found.

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