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Support Installation & Updates
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  3. Support Installation & Updates
  4. Can't access the Frontend after install

Can't access the Frontend after install

Added by Hans Meyer over 10 years ago

Hi,

i installed openproject on my Debian VServer from server4you.de.
I orderd an Domain on Strato.de and added an subdomain. Both domains were redirected to my VServer via ARecord.
On the Server I used Plesk but i didn’t add the subdomain to my account. Only the root domain (normal webspace with page).

I used this tutorial: https://www.openproject.org/projects/openproject/wiki/Debian_Stable_with_MySQL_in_production
I got no errors during the installation.

But i can’t access the frontend via the subdomain i insert into /etc/apache2/conf.d/openproject.conf
When i open the subdomain in my browser it shows only the defaultpage from my VServer (Plesk)

any ideas?

THX


Replies (6)

RE: Can't access the Frontend after install - Added by William Cornett, PMP over 10 years ago

Me too. I dont understand we are to put our ip address for the server in the address bar followed by :80 or what?
If so that doesn’t work. This shouldn’t be this difficult. Come on guys.

Thanks,
William Cornett, PMP
Senior Project Manager
Exagoweb Development Group

RE: Can't access the Frontend after install - Added by William Cornett, PMP over 10 years ago

I wonder if it is a virtual host issue? This is what I have

<VirtualHost 23.227.189.148:80>
ServerName exago2.com
# !!! Be sure to point DocumentRoot to ‘public’!
DocumentRoot /home/openproject/openproject/public
<Directory /home/openproject/openproject/public>
# This relaxes Apache security settings.
AllowOverride all
# MultiViews must be turned off.
Options -MultiViews

RE: Can't access the Frontend after install - Added by William Cornett, PMP over 10 years ago

Also I noticed there are no HTML files in the open project installation I did find some HTML templates and 404 HTMLs I loaded those but there is no index file I’m confused

RE: Can't access the Frontend after install - Added by William Cornett, PMP over 10 years ago

A good friend of mine is a Linux L3 network administrator with over 20 years experience I am having him look at the install and procedures today he will be able to figure out more to follow.

RE: Can't access the Frontend after install - Added by Hans Meyer over 10 years ago

thats cool :-)
THX

RE: Can't access the Frontend after install - Added by William Cornett, PMP over 10 years ago

He couldn’t help either. He said there must be something wrong with the code. I reformatted my vPS this morning and walked through a Centos install. No issues all installed complete, however I can not access the site. Not really even clear how to access the site. The instructions had me turn off ip tables so I can access OP from the PC where I installed it. Well I didnt install it on a PC I installed it on a clean virtual private sever. I type in my ip address of 23.227.189.148 and it get “webpage is unavailable”.

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