Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. New Install showing Service Unavailable

New Install showing Service Unavailable

Added by Jeremy Thomas about 1 year ago

I did a clean install on a DigitalOcean Droplet - Ubuntu 22.04 with SSL. After going through the install (using reconfigure option), I get a Service Unavailable message when visiting my endpoint.

Following this forum thread: https://community.openproject.org/topics/7681, I ran:
 "sudo openproject run web"

and also tried:

sudo service apache2 start

sudo openproject run web

Also, following this thread: https://community.openproject.org/topics/14900?forum_id=9, I made sure to run "sudo openproject configure".

Also when running 

curl -I localhost:6000, I get the following error:

curl: (7) Failed to connect to localhost port 6000 after 0 ms: Connection refused

Other things I ran/tried:

sudo systemctl status apache2 - shows apache is Active (running)

sudo systemctl status openproject - shows openproject Active (running)

I'm not sure how to proceed. Any help on how to continue to debug/fix this install would be greatly appreciated!


Replies (1)

RE: New Install showing Service Unavailable - Added by Jeremy Thomas about 1 year ago

Here's the errors I'm seeing:

Mon Apr 22 00:21:58.277431 2024] [proxy:error] [pid 445844:tid 140379596748352] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:6000 (127.0.0.1) failed [Mon Apr 22 00:21:58.297601 2024] [proxy_http:error] [pid 445844:tid 140379596748352] [client 67.168.145.178:57710] AH01114: HTTP: failed to make connection to backend: 127.0.0.1

  • (1 - 1/1)
Loading...