Content
SOLVED: Nextcloud integration session expires, no access to files
Added by Hans Erasmus 8 months ago
Hi all
I managed to get my Nextcloud 28 connected to OpenProject successfully, and all was working like a charm! That was yesterday. I remember during my tests that at some point I had to log into Nextcloud and 'grant access' to OP. This tells me there is some cookie that was set. So yesterday everything worked excellently. However, I came back today, wanted to check out a few more things, and I ran into this error:
{
"headers": {
"normalizedNames": {},
"lazyUpdate": null
},
"status": 500,
"statusText": "Internal Server Error",
"url": "https://projects.example.com/api/v3/work_packages/235/file_links?filters=[{%22storage%22:{%22operator%22:%22=%22,%22values%22:[%222%22]}}]",
"ok": false,
"name": "HttpErrorResponse",
"message": "Http failure response for https://projects.example.com/api/v3/work_packages/235/file_links?filters=[{%22storage%22:{%22operator%22:%22=%22,%22values%22:[%222%22]}}]: 500 Internal Server Error",
"error": {
"_type": "Error",
"errorIdentifier": "urn:openproject-org:api:v3:errors:InternalServerError",
"message": "An internal error has occurred. unexpected token at '<?xml version=\"1.0\"?>\n<ocs>\n <meta>\n <status>failure</status>\n <statuscode>996</statuscode>\n <message>Internal Server Error\n</message>\n </meta>\n <data/>\n</ocs>\n'"
}
}
As you can clearly see, I have no access to my Nextcloud Storages. Checking from the admin pages, the integration shows all green.
All of my services run behind an HAProxy loadbalancer with SSL termination. So Nextcloud reaches OpenProject on HTTPS, but via the load balancer, and vice versa. I don't know if I need to set something special here? I also have both services connected via LDAP. So the same user is logged into both OP and NC via LDAP.
This baffles me as this was fully functional and might I say, working really nicely yesterday. But this session expiration thing is a kind of a deal-breaker, seeing as you cannot get to your work done 'yesterday'.
Any way I can fix this? TIA for any help.
Replies (7)
Anyone have any ideas?
This was an issue with NC 28. I installed the latest 27 version and it seems the app is working as expected.
Hello Hans,
do you still have the OpenProject logs for this time by any chance?
It woudl be interesting to know what the backend error message for the internal server error was.
I ran into the same issue after upgrading to NC28.
Versions
Logs
Solution
sadly, downgrading simply to NextCloud 27 is not an option for me. Any ideas? Is there an issue that tracks this?
There is a Nextcloud issue for the bug. It's been closed in the meantime. But I have no idea if that actually means the bug has been fixed and when it will be released.
https://github.com/nextcloud/server/issues/42394
Nice source for me.
Have you learned any more information yet?