Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. [solved][backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin

[solved][backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin

Added by Bernd Müller almost 11 years ago

Hi,

I could need some assistance. It seems like I am not able to get the backlog plugin running.

This is content of the gemfile.plugins:

@
gem “pdf-inspector”, “~>1.0.0”, :group => :test
gem “openproject-plugins”, :git => “https://github.com/opf/openproject-plugins.git”, :branch => “stable”
gem “openproject-meeting”, :git => “https://github.com/finnlabs/openproject-meeting.git”, :branch => “stable”
gem “openproject-pdf_export”, :git => “https://github.com/finnlabs/openproject-pdf_export”, :branch => “stable”
gem “openproject-backlogs”, :git => “https://github.com/finnlabs/openproject_backlogs”, :branch => “stable”
@

I do a bundle install + rake db:migrate + restart of apache, then I get this (see attached screenshot).

Any ideas what could have gone wrong?

Cheers
Bernd


Replies (5)

RE: [backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin - Added by Philipp Tessenow almost 11 years ago

Hi Bernd,

I guess that your OpenProject version does not match the version of the backlogs plugin. The current backlogs plugin which is found in the ‘stable’ branch is version 3.0.8. I assume that your OpenProject version is older.

You get a weird error message instead of a “nice” the-plugin-version-does-not-match-error due to a bug on our side (I’ll open a WorkPackage for that later so that it gets fixed).

However, the error should vanish if you update OpenProject to the latest release. If this does not solve the problem, please don’t hesitate to ask any further questions.

cheers,
tessi

PS: as a temporary solution, you could specify :commit => "4c00f427005ae894d496f3e4c5775ea50d2098a6" instead of the :branch => "stable" for the backlogs plugin. This pins backlogs on a commit just before the new version. Please note that this is a last-resort hack, because we release new versions for a reason (because of fixed bugs and security updates).

RE: [backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin - Added by Philipp Tessenow almost 11 years ago

I created a bug report here:

RE: [backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin - Added by Christian Ratz almost 11 years ago

Hello Bernd,

Philipp is right the reason is a version conflict. Make sure you have the latest OpenProject core (3.0.8) and the latest version of all plugins (also 3.0.8)

Depending on how you installed OpenProject you have to update the core. If you installed OpenProject from git try the following:

Go to OpenProject folder and run the following commands (for production environment):

git pull
bundle update --source=openproject-plugins openproject-meeting openproject-pdf_export openproject-backlogs
RAILS_ENV=production bundle exec rake db:migrate
RAILS_ENV=production bundle exec rake assets:precompile

Restart the server and you should be fine.

Best
Ratzi

RE: [backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin - Added by Philipp Tessenow almost 11 years ago

Oh, by the way. I nearly died of shock.
When I clicked on your attachment (the screenshot of the error report) I thought it was our server crashing (and not your image) ;-)

RE: [solved][backlogs]Installation issues -> Web application can not be startet after instal. of backlog plugin - Added by Bernd Müller almost 11 years ago

Hi!

Thanks for your answers. Yes in deed I had a 3.0.3 running on my system. I installed last week…is development of OP that fast? ;-)
Anyway after updating the version, I got the plugin displayed…Still I need to understand how it works..

Cheers

  • (1 - 5/5)
Loading...