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  2. Support Installation & Updates

New Install help needed - please.

Added by Jimmy Golden over 10 years ago

I just found OpenProject and love the application. I’m very exited to install and test in my organization.

I tried installing on an AWS Ubuntu 12.04 64bit instance using the instructions at https://www.openproject.org/projects/openproject/wiki/Installation_Ubuntu and everythng seemed to load find but I can’t connect to the site over the internet. I get a “can’t establish a connection” error. I suspect it’s an issue with the port but I can’t find an answer. I’ve opened the AWS firewall for port 3000 and I “think” it’s opened on the VM but I’m not sure.

Has anyone else had this problem?


Replies (3)

RE: New Install help needed - please. - Added by Christian Ratz over 10 years ago

Hello Jimmy,

for production use we recommend a setup with Apache or Nginx together with Phusion Passenger also on AWS. With such a setup OpenProject will be available via HTTP/S default ports 80 or 443.

Check out this thread it might help you.

Best
Ratzi

RE: New Install help needed - please. - Added by Jimmy Golden over 10 years ago

Ratzi,

Thank you for the assist. I was able to get both OpenProject and Apache with Phusion Passenger installed using the links you provided.

Now when I try connecting to my OpenProject instance I get the following error:

Internal error

An error occurred on the page you were trying to access.
 If you continue to experience problems please contact your OpenProject administrator for assistance.

If you are the OpenProject administrator, check your log files for details about the error.

I checked the production.log and the only error I can find is:

Errno::ENOENT (No such file or directory @ rb_sysopen - /home/openproject/openproject/tmp/cache/i18n-js.yml):

Do you know what this error means and what the fix is?

Thanks again for you help,
Jimmy G.

RE: New Install help needed - please. - Added by Jimmy Golden over 10 years ago

Ratzi,

I’m up and running now. I forgot to run the following step:

RAILS_ENV="production" bundle exec rake assets:precompile

Thanks for your help!

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