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I run a OpenProject Instance in a Docker container on a Ubuntu VM. For about a month OpenProject is unable to display any diagram. It only displays an error which says something like "The data for the diagram cant be loaded. Required permissions might be missing." (view screenshot, its in german but my translation is accurate)
When I delete the content of the pgdata directory, the diagrams of the demo project load perfectly.
Does anyone have an idea how to fix my pgdata directory?
Replies (3)
Hi Jonas
Please could you share your environment:
OpenProject Version
Docker Version
PSQL Version
docker ps -a
etc.
Hello Adam,
sorry for the late response.
OpenProject Version: OpenProject 12.0.10
Docker Version: 20.10.13
PSQL Version: 13.6
docker ps -a
Thank you Jonas,
we do not speed race here so just take your time :)
In order to be able to better analyze this error, please could you provide with more data.
1. Could you show the "Console Logs" and the "Network Tab" of the browser while the Error 500 occurs? Of primary interest here are red entries, which can also be viewed in detail with a click. Please create a screenshot of the "Console Logs" and the "Network Tab".
If you have any questions, please read here first:
https://webmasters.stackexchange.com/a/77337
2. Could you please attach "debug logs" to this WP. To get "Debug Logs" you would need to temporarily enable this at command line level:
https://www.openproject.org/docs/installation-and-operations/operation/monitoring/#raising-the-log-level
Of course the article is not for docker environments, but as you chose docker you know how to raise the debug log there most likely, I am not totally aware of that, sorry.
Thank you very much.