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Content

You are here:
  1. Forums
  2. Support Installation & Updates

Notifications not working in current (12.1.5) release?

Added by Se Schi over 2 years ago

Is it possible that email notifications are not working in the current (12.1.5) release?
I receive the test mail, new users receive a mail, but any other interaction with tickets just do not send an email.
I already set up a completely new instance, but its simply not working and I can't find out why.

Initially I got this problem with the upgrade from v10 to v12. But as already mentioned a complete reinstall with a clean demo database also doesn't send notification mails.


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