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  3. Support Installation & Updates
  4. Notifications Emails no received on OpenProject

Notifications Emails no received on OpenProject

Added by Guy-Alain LOREDON over 3 years ago

Hello Everyone,

I've got a big prob on my OpenProject account, I can't received my emails notifications..
I check the specs and it's ok.
You can find the pics of the error.
Someone can help me please??

Best regards


Replies (7)

RE: Notifications Emails no received on OpenProject - Added by Adam Szabo over 3 years ago

Temporary Lookup Failure = FQDN is not found in your network

your DNS server does not know the address

Solution: you mostly mistyped the mail servers address, that you did not share with us :)

RE: Notifications Emails no received on OpenProject - Added by Guy-Alain LOREDON over 3 years ago

Thank's for your quick response !

But before, the notifications were active, and overnight, I had nothing.
I didn’t touch the parameters..

It's weird no?

RE: Notifications Emails no received on OpenProject - Added by Adam Szabo over 3 years ago

please try to ping your dns and your mailserver from the open project server

RE: Notifications Emails no received on OpenProject - Added by Guy-Alain LOREDON over 3 years ago

I've ping my dns and my mailserver from openproject ( smtp.host.docker.internal.fr ), and it's the same things..
I'm lost right now.. I don't understand..

RE: Notifications Emails no received on OpenProject - Added by Adam Szabo over 3 years ago

Please share logs, terminal, screenshots, we could help you.

For reporting a request there is a general way of sharing your environment to us and also the open project version and the underlying OS

Waiting for more details

RE: Notifications Emails no received on OpenProject - Added by Guy-Alain LOREDON over 3 years ago

Hello, Sorry I'm late for the answer, You'll can see my setup on OpenProject

It's the same specs, 

Thanks

RE: Notifications Emails no received on OpenProject - Added by Adam Szabo over 3 years ago

honestly, i do not see that you can ping your dns

i think you wrote smtp.host.docker.internal.fr and in the screenshot you removed the hostname and the top level domain and you just put host.docker.internal

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