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  2. Support Installation & Updates

Configuring inbound emails - attachments are missing

Added by Martin Meier almost 3 years ago

Hi everyone,

I have installed new Openproject instance on my Linux server (Ubuntu) and configured inbound emails to create tickets out of an email. I am following this explanation: 

https://www.openproject.org/docs/installation-and-operations/configuration/incoming-emails/

Now, email works so far everything fine. But, any kind of attachment will not be forwarded into the ticket. This means when I send an email with an attachment to my Openproject, it is creating a ticket as it should, but the attachment stays missing. 

Does anyone have an idea what I have maybe overlooked?

Please let me know.

thx a lot, Martin

OS: Linux Ubuntu, bulsey/sid / 5.13.0-27-generic #29~20.04.1-Ubuntu

Openproject: 12.0.5 / PostgreSQL 13.5


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