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Content

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  1. Forums
  2. Support Installation & Updates

Pages stalling after upgrading to 12.0.2

Added by Rob Caulfield about 3 years ago

Hi all, my first post so be gentle please!
Since upgrading to OP 12.0.2 (on Postgres 13 / Ubuntu server 16.04). I have been getting pages stalling on anything that provides input to OP. 

So for example, logging in to OP when you press the login button the page will just sit there forever unless you refresh the page. Likewise for anything else that processes input (adding a new user for example, or adding/deleting a member to a group - literally anything that processes input). 

Following links with OP works fine, so navigating from one section of OP to another (between projects / administration sections etc.) works fine. 

I've run 'sudo openproject reconfigure' a couple of times in the hopes that this would repair whatever is causing the issue, however this hasn't worked.

Has anyone come across this before? Any advice/help appreciated as OP was working perfectly before the upgrade.

Thanks.


Replies (2)

RE: Pages stalling after upgrading to 12.0.2 - Added by Piotr F almost 3 years ago

No idea, sorry cannot help just bump it up.

Try to upgrade to 12.0.3, I have just done, and it solved another problem.

Cheers,

Piotr

RE: Pages stalling after upgrading to 12.0.2 - Added by Rob Caulfield almost 3 years ago

OK, after a bit more digging around it looks like this is related to a http/https protocol mismatch (best I can explain it). The Openproject instance is configured with SSL, certificates issues through certbot. If I set the server protocol to https I get a banner error at the bottom of the screen saying that the request is http but the server is set to https, however set like this the pages don't stall.
If I change the server protocol on the system settings page back to http to make the banner go away then the pages start to stall again. I'm no SSL expert obviously but it points to some kind of misconfiguration between the SSL configuration that OP does and how it's set up on apache through certbot. I can live with the http/https banner at the bottom of the screens for now as it only appears on admin logins but it would be great to know how to solve this as it a minor annoyance. Any ideas/suggestions gratefully received.

OP has been updated to 12.0.4 btw.

Thanks.

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