Top Menu

Jump to content
    Global modules

    Global modules

    • Home
    • Projects
    • Activity
    • Work packages
    • Gantt charts
    • Calendars
    • Team planners
    • Boards
    • News
    Home
    Home
Help
    Getting started
    • Introduction video
  • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
  • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation

User menu

Sign in
Forgot your password?

or sign in with your existing account

OpenProject ID Google

Side Menu

Collapse project menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Expand project menu
Support Installation & Updates
  1. OpenProject Community
  2. OpenProject
  3. Forums
  4. Support Installation & Updates
  5. 403 Forbidden - On only a subset of pages

403 Forbidden - On only a subset of pages

Added by atom momo about 4 years ago

Hi,

I'm having the following issue, wondering if someone experienced something similar.

Most of OP is working fine, but getting an access denied on the Project Overview and Calendar pages. Some errors are also being generated when dragging items on the Gantt chart (it should be noted that despite the errors, the changes are effected).

Setup:

  • Fresh install of OP11.3.4 running on vanilla Ubuntu 20.04 with Apache and PostgreSQL 10.17
  • OP running behind a load balancer, using XFF on Apache2 to find originating IPs and whitelisting only a single IP address
  • OP configuration using SSL terminating at OP

When loading the Project Overview page, the page is loaded as blank. Inspecting the page via Firefox shows the following errors. It seems that the errors are originating from api v3 requests.

XHR Get https://FQDM/api/v3/capabilities?pageSize=1000&filters=[{"principal":{"operator":"=","values":["3"]}}]  403 Forbidden
XHR Get https://FQDM/api/v3/grids?filters=[{"scope":{"operator":"=","values":["/projects/demo-project"]}}]  403 Forbidden

This is apache2.conf:

ProxyRequests Off
ProxyVia Off
<Proxy *>
   Require all granted
</Proxy>

<Location />
   <RequireAll>
      Require all granted
      Include whitelisted_ips
   </RequireAll>
</Location>

Hosts file (/etc/hosts):

127.0.0.1 localhost

Unsuccessful solutions attempted:

  • System reboot
  • sudo openproject configure
  • Using both Firefox and Chrome
  • Modifying the hosts file to have 127.0.0.1 point also to the FDQM

References:

https://community.openproject.org/projects/openproject/work_packages/33348/activity
https://community.openproject.org/projects/openproject/work_packages/29716/activity

Thanks for the help!


Loading...