Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Net::ReadTimeout in send email in operation: Lost Password and new user. OP3.0 debian 7.5 mysql with guide

Net::ReadTimeout in send email in operation: Lost Password and new user. OP3.0 debian 7.5 mysql with guide

Added by Daniel Bartolomé about 11 years ago

Good morning,

I’m newbie in ruby and OpenProject.
I installed openproject 3.0 in my VM with Debian 7.5 minimal installation. I used documentation of OpenProject guide Debian 7.2 with mysql, installation general and forum discussion. I have a problem with operation: Lost Password and Register. OpenProject doesn’t send email and I try to solve for 2 days. I used telnet to try connection to gmail account inside VM: “telnet smtp.google.com 465” with success. I modified configuration.yml and restarted my web server apache2+passenger:

A) CONFIGURATION.YML MODIFIED CODE:

    default:
      # Outgoing emails configuration (see examples above)
      email_delivery_method: :smtp
      smtp_address: smtp.gmail.com
      smtp_port: 465
      smtp_domain: smtp.gmail.com
      smtp_user_name: nombrecuenta@gmail.com
      smtp_password: ***
      smtp_enable_starttls_auto: true
      smtp_authentication: plain

    # Configuration for the test environment
    test:
      email_delivery_method: :test

    # specific configuration options for production environment
    production:
      session_store: :cache_store

    # mejor rendimiento del proyecto
    rails_cache_store: :memcache    

B) I read production.log and throw next error:

Started GET "/account/lost_password" for ::1 at 2014-05-22 03:00:23 +0200
Processing by AccountController#lost_password as HTML
  Rendered account/lost_password.html.erb within layouts/base (24.6ms)
  Rendered search/_mini_form.html.erb (4.5ms)
  Rendered account/_login.html.erb (24.1ms)
  Rendered layouts/_action_menu.html.erb (1.1ms)
Completed 200 OK in 196.2ms (Views: 138.8ms | ActiveRecord: 13.9ms)
Started POST "/account/lost_password" for ::1 at 2014-05-22 03:00:32 +0200
Processing by AccountController#lost_password as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"eliminado", "mail"=>"eventuoc@gmail.com", "commit"=>"Submit"}
  Rendered user_mailer/password_lost.html.erb within layouts/user_mailer (7.9ms)
  Rendered user_mailer/password_lost.text.erb within layouts/user_mailer (6.5ms)

Sent mail to eventuoc@gmail.com (60297.2ms)
Completed 500 Internal Server Error in 60838.3ms

Net::ReadTimeout (Net::ReadTimeout):
  app/controllers/account_controller.rb:80:in `lost_password'

Are some person to help me in this issue? I have to deliver one gem in my project and this is first requisite.

List of documentation read before:

a) installation general guide: https://www.openproject.org/projects/openproject/wiki/Installation_OpenProject_3_0#313-Set-up-eMail

b) forum issues email: https://www.openproject.org/topics/292

c) Guide Debian 7.2 with mysql: https://www.openproject.org/projects/openproject/wiki/Debian_Stable_with_MySQL_in_production

I installed: ruby 2.1.0, bundler, bundle install openproject 3.0 (all gems dependencies), rvm, mysql with development, test, production database.

Thank you a lot,
Regards,


Replies (1)

RE: Success send email (Thank you) - Added by Daniel Bartolomé almost 11 years ago

Thank you very much Dan S. I don’t know who you are. You are my angel.

If someone have a problem basic with email read this link:

Installation of OpenProject on Ubuntu 12.04: https://www.openproject.org/projects/openproject/wiki/Installation_Ubuntu
Before these guide there wasn’t so good.

Regards,

  • (1 - 1/1)
Loading...