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  2. Support Installation & Updates

Issue configuring packaged version

Added by Diego Gil over 3 years ago

Hello!
After running all steps for install, I am getting this error when I run # openproject configure

root@debian-s-1vcpu-2gb-nyc3-01:~# openproject configure
Launching installer for openproject...
Selected addons: legacy-installer openproject-edition postgres apache2 repositories smtp memcached openproject
[legacy-installer] ./bin/configure
[openproject-edition] ./bin/configure

cannot initialize curses
CANCEL

Not sure what could be wrong! I verified hardware requirements are met, and followed every step. I got this on Ubuntu 20.04LTS and Debian 10.

Thanks!
Diego.


Replies (5)

RE: Issue configuring packaged version - Added by Oliver Günther over 3 years ago

Hi Diego,

we use the dialog package to render the wizard of the installer and it seems your system has a broken dialog package for some reason. Can you try to reinstall the dialog package with apt-get --reinstall install dialog and observe the result?

Best

Oliver

RE: Issue configuring packaged version - Added by Diego Gil over 3 years ago

Hey Oliver! Thank you for your response
Just tried reinstalling dialog , but got the same results.

Steps to reproduce are:
1. Create a droplet (4GB one) in Digital Ocean, either Ubuntu 20.08LTS or Debian 10

2. Follow steps in https://docs.openproject.org/installation-and-operations/installation/packaged/ for the distro

3. Error on first openconnect configure 

Best, Diego.

RE: Issue configuring packaged version - Added by Cyril Rohr over 3 years ago

Hi Diego,

How do you connect to the droplet? Do you use a real SSH client or the browser-based client offered by DigitalOcean?

Also, what is your distribution on your local machine?

Thanks,

Cyril

RE: Issue configuring packaged version - Added by Diego Gil over 3 years ago

Hello! 
I am using ssh with OS terminal.

Thanks!
D.

RE: Issue configuring packaged version - Added by Johannes Hentschel over 2 years ago

Encountered the same problem. Try setting the environment variable TERM to xterm-256color as in set export TERM="xterm-256color". If this is not working, try with a different terminal.

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