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Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Email Notifications

Email Notifications

Added by Dan W about 4 years ago

Hi all, I have installed openproject on my linux server using docker compose, following the instructions on https://docs.openproject.org/development/development-environment-docker/ and all the containers and running and working. However, I am having trouble with outbound emails. I have set up the email SMTP settings in the openproject web portal and it connects fine and when I sent a test email, it works. However, when I subsequently send email invitations nothing is sent, even though the interface reports back that the email was sent successfully. I have googled the issue and it seems a lot of people have experienced the same problem, however none of the answers I have found seemed to rectify this issue. Please could I get some help with this as I am not sure if there is something I'm missing.


Replies (2)

RE: Email Notifications - Added by Kevin Schenk about 4 years ago

Same here with installation on Debian 10 (LXC). Test mail works fine but invitations doesn‘t work. The admi user has another email provider than the user I try to invite (just in case it will be relevant).

RE: Email Notifications - Added by Scott Chen about 4 years ago

I'm suspecting the version of ruby is not correct.

The system requirements asksfor >2.7.2 https://docs.openproject.org/installation-and-operations/system-requirements/

Yet, debian only has 2.5.1 https://packages.debian.org/buster/ruby

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