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  2. General discussion

Uncaught CKEditorError after upgrade to OpenProject 11

Added by Gregor Buergisser almost 4 years ago

We have updated from OpenProject 10 to 11.1.0 and now have problems with editing some work packages: When clicking into a work package description to edit it the editor window turns blank. The wysiwyg toolbar does not appear and also no text is displayed.

I tried using Firefox debugging tools and it shows an uncaught CKEditorError "e.id is unidentified". See also screenshot below.

This happens not with all work packages. It seems that only large work packages with fancy descriptions are affected. Maybe it's some specific formatting that triggers the error?

I desperately need help on this issue. Thanks for your support!

Empty editor window and error message.
What the work package description looks like

Replies (3)

RE: Uncaught CKEditorError after upgrade to OpenProject 11 - Added by Gregor Buergisser almost 4 years ago

Might be the same problem as reported in the work package #35786 But I don't really understand what the OP means with his "solution".

RE: Uncaught CKEditorError after upgrade to OpenProject 11 - Added by Markus Kahl almost 4 years ago

Hey Gregor,

I was able to reproduce this by using several work package links in the description like (this #35786 ) in a table.
That might have been coincidence, though. We do have a snippet to reproduce the issue. Not sure yet what the exact combination of factors is there.

Either way the bandaid (until the bug is fixed) for me was to open the rails console and fix the wiki page content by hand.
The same might work for a work package. It's 2 lines of code on the rails console (sudo openproject run console):

wp = WorkPackage.find(42)

wp.update description: wp.description.gsub('"mention"', '""')

# OR for a wiki page

wp = WikiPage.find_by(title: "Wiki", project: Project.find_by(identifier: "demo-project"))
wp.content.update text: wp.content.gsub('"mention"', '""')

This will remove the links to work packages but at least the content will be editable again.
We're working on fixing the bug in the meantime.

RE: Uncaught CKEditorError after upgrade to OpenProject 11 - Added by Gregor Buergisser almost 4 years ago

Hi Markus

Thank you very much for your reply! I appreciate it.

I have tried your suggestion and it works. It even seems that the links are still working. Even after running the substitution they appear correctly formatted as links and are clickable.

I think I'll only apply this hotfix on demand for dedicated work packages and basically wait until you provide a proper bugfix.

Keep up the good work, thanks a lot!

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