Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. new installation SMTP error

new installation SMTP error

Added by Newton Etienne over 4 years ago

I just recently installed OpenProject

however, when i run "openproject run check" i get the following SMTP error.....

openproject run check

[ok] MySQL configuration is working

[ok] Web server is running

[ok] openproject server is running

[ok] openproject background job worker is running

sending test email using SMTP...

Traceback (most recent call last):

       8: from /opt/openproject/packaging/scripts/send-test-email:39:in `<main>'

       7: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:524:in `start'

       6: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:553:in `do_start'

       5: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:960:in `critical'

       4: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:553:in `block in do_start'

       3: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:950:in `recv_response'

       2: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:201:in `readline'

       1: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:191:in `readuntil'

/opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:225:in `rbuf_fill': end of file reached (EOFError)

[ko] unable to send test email to **************

How can this be corrected?


Replies (1)

RE: new installation SMTP error - Added by Max Mutzge over 4 years ago

FYI: this is the related bug report: #34850

  • (1 - 1/1)
Loading...