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  2. Support Installation & Updates

Database recognition error

Added by Julio Caubín over 4 years ago

Hello.

I'm trying to install OpenProject but the installer reject my PostgreSQL database

DATABASE UNSUPPORTED ERROR

Database server is not PostgreSql. As OpenProject uses non standard ANSI-SQL for performance optimizations, using a different DBMS will break and is thus prevented.

But, the database IS PostgreSQL

SELECT version();

PostgreSQL 9.6.18 on x86_64-pc-linux-gnu, compiled by gcc (GCC) 4.8.5 20150623 (Red Hat 4.8.5-39), 64-bit 

Any workaround?


Replies (3)

RE: Database recognition error - Added by Francisco Javier Amor about 4 years ago

I have the same error, no news about ? 

Julio Caubín wrote:

Hello.

I'm trying to install OpenProject but the installer reject my PostgreSQL database

DATABASE UNSUPPORTED ERROR

Database server is not PostgreSql. As OpenProject uses non standard ANSI-SQL for performance optimizations, using a different DBMS will break and is thus prevented.

But, the database IS PostgreSQL

SELECT version();

PostgreSQL 9.6.18 on x86_64-pc-linux-gnu, compiled by gcc (GCC) 4.8.5 20150623 (Red Hat 4.8.5-39), 64-bit

Any workaround?

RE: Database recognition error - Added by Cyril Rohr about 4 years ago

Hello,

Could you send the following details:

  • version of the openproject package (yum list | grep openproject)
  • output (with sensitive info removed) of sudo openproject config:get DATABASE_URL

Also, did the installer finish correctly? If not, please send the output for debugging.

Thanks,

Cyril

RE: Database recognition error - Added by Francisco Javier Amor about 4 years ago

Sorry, The problem was in my postgresql server with pg_hba.conf file (the
user wasn't allowed), The installer error message confused me. Really the
error must be "can't connect with database".

Sorry again and best regards !

El jue., 1 oct. 2020 a las 13:56, escribió:

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