Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Database recognition error

Database recognition error

Added by Julio Caubín almost 5 years ago

Hello.

I'm trying to install OpenProject but the installer reject my PostgreSQL database

DATABASE UNSUPPORTED ERROR

Database server is not PostgreSql. As OpenProject uses non standard ANSI-SQL for performance optimizations, using a different DBMS will break and is thus prevented.

But, the database IS PostgreSQL

SELECT version();

PostgreSQL 9.6.18 on x86_64-pc-linux-gnu, compiled by gcc (GCC) 4.8.5 20150623 (Red Hat 4.8.5-39), 64-bit 

Any workaround?


Replies (3)

RE: Database recognition error - Added by Francisco Javier Amor over 4 years ago

I have the same error, no news about ? 

Julio Caubín wrote:

Hello.

I'm trying to install OpenProject but the installer reject my PostgreSQL database

DATABASE UNSUPPORTED ERROR

Database server is not PostgreSql. As OpenProject uses non standard ANSI-SQL for performance optimizations, using a different DBMS will break and is thus prevented.

But, the database IS PostgreSQL

SELECT version();

PostgreSQL 9.6.18 on x86_64-pc-linux-gnu, compiled by gcc (GCC) 4.8.5 20150623 (Red Hat 4.8.5-39), 64-bit

Any workaround?

RE: Database recognition error - Added by Cyril Rohr over 4 years ago

Hello,

Could you send the following details:

  • version of the openproject package (yum list | grep openproject)
  • output (with sensitive info removed) of sudo openproject config:get DATABASE_URL

Also, did the installer finish correctly? If not, please send the output for debugging.

Thanks,

Cyril

RE: Database recognition error - Added by Francisco Javier Amor over 4 years ago

Sorry, The problem was in my postgresql server with pg_hba.conf file (the
user wasn't allowed), The installer error message confused me. Really the
error must be "can't connect with database".

Sorry again and best regards !

El jue., 1 oct. 2020 a las 13:56, escribió:

  • (1 - 3/3)
Loading...