Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. How to get inbound mail working in a docker installation?

How to get inbound mail working in a docker installation?

Added by Herold Millerr about 5 years ago

I sent an email from a known email address (account exists), but no tickets are created.
Can someone please help?
In the cron logs I can find the following:

cron-stdout.log:

[auth_saml] Missing settings from '/usr/src/app/config/plugins/auth_saml/settings.yml', skipping omniauth registration.

[cron] Rescheduling in 600s

[cron] Checking for new emails from IMAP

`/root` is not writable.

Bundler will use `/tmp/bundler/home/unknown' as your home directory temporarily.

hook registered

[auth_saml] Missing settings from '/usr/src/app/config/plugins/auth_saml/settings.yml', skipping omniauth registration.

[cron] Rescheduling in 600s

cron-stderr.log:

(See full trace by running task with --trace)

Rails Error: Unable to access log file. Please ensure that /usr/src/app/log/production.log exists and is writable (ie, make it writable for user and group: chmod 0664 /usr/src/app/log/production.log). The log level has been raised to WARN and the output directed to STDERR until the problem is fixed.

rake aborted!

Errno::ECONNREFUSED: Connection refused - connect(2) for 0.0.0.0:993

/usr/src/app/lib/redmine/imap.rb:53:in `new'

/usr/src/app/lib/redmine/imap.rb:53:in `connect_imap'

/usr/src/app/lib/redmine/imap.rb:37:in `check'

/usr/src/app/lib/tasks/email.rake:151:in `block (3 levels) in <top (required)>'

/usr/local/bundle/gems/rake-12.3.1/exe/rake:27:in `<top (required)>'

/usr/local/bundle/bin/bundle:23:in `load'

/usr/local/bundle/bin/bundle:23:in `<main>'

Tasks: TOP => redmine:email:receive_imap

(See full trace by running task with --trace)


Loading...