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Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. SMTP SSL not TLS Issue

SMTP SSL not TLS Issue

Added by Will Fitch about 11 years ago

For some reason, I cannot get our private mail server to work with openproject. It keeps throwing a “Net::ReadTimeout” error.

Here’s my config (filtered):
production:
email_delivery_method: “smtp”
smtp_address: “smtp.*”
smtp_port: 465
smtp_domain: “smtp.
*”
smtp_authentication: “plain”
smtp_enable_starttls_auto: true
smtp_user_name: “*”
smtp_password: “
*”
ssl: true

I’ve tried with and without ssl: true, I’ve tried both true and false for starttls_auto, tried “plain” and “login” for authentication- nothing works. Port 465 is allowing incoming and outgoing in iptables, and I can telnet the server, so it’s not being blocked.

I’ve searched everywhere, and all I can find are plain port 25 examples and gmail tls examples.

Does anyone else use a mail server on port 465 that is SSL and not TLS? Can you tell me what you did to make it work? Thank you very much!


Replies (2)

RE: SMTP SSL not TLS Issue - Added by Guillaume Petitcollin over 10 years ago

Hi.

I got the same problem and I did solve it by configuring with following parameter :+1:
smtp_ssl: true

RE: SMTP SSL not TLS Issue - Added by Will Fitch over 10 years ago

Genuis!! That worked for me as well. Thank you very much!

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