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Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Diffiulties updating Openproject

Diffiulties updating Openproject

Added by Herbert Cruz over 5 years ago

Hello:

We're having issues updating openproject. We're getting the following errors below.

Is there an issue with the certificates or repositories or is it something on our end?

Thanks!

Herb Cruz

City of Port Coquitlam

cruzh@projects:/etc/apt/sources.list.d$ sudo apt-get update
Hit:1 http://ca.archive.ubuntu.com/ubuntu bionic InRelease
Hit:2 http://ca.archive.ubuntu.com/ubuntu bionic-updates InRelease
Get:3 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]
Hit:4 http://ca.archive.ubuntu.com/ubuntu bionic-backports InRelease
Ign:5 https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu 18.04 InRelease
Ign:6 https://dl.packager.io/srv/deb/opf/pgloader-ccl/master/ubuntu 18.04 InRelease
Err:7 https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu 18.04 Release
  Certificate verification failed: The certificate is NOT trusted. The certificate issuer is unknown.  Could not handshake: Error in the certificate verification. [IP: 136.243.51.90 443]
Err:8 https://dl.packager.io/srv/deb/opf/pgloader-ccl/master/ubuntu 18.04 Release
  Certificate verification failed: The certificate is NOT trusted. The certificate issuer is unknown.  Could not handshake: Error in the certificate verification. [IP: 136.243.51.90 443]
Reading package lists... Done
E: The repository 'https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu 18.04 Release' no longer has a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: The repository 'https://dl.packager.io/srv/deb/opf/pgloader-ccl/master/ubuntu 18.04 Release' no longer has a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
cruzh@projects:/etc/apt/sources.list.d$ sudo apt-get install --only-upgrade openproject
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be upgraded:
  openproject
1 upgraded, 0 newly installed, 0 to remove and 20 not upgraded.
Need to get 150 MB of archives.
After this operation, 23.9 MB of additional disk space will be used.
Err:1 https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu 18.04/main amd64 openproject amd64 10.2.1-1574182471.d1243eac.bionic
  Certificate verification failed: The certificate is NOT trusted. The certificate issuer is unknown.  Could not handshake: Error in the certificate verification. [IP: 136.243.51.90 443]
E: Failed to fetch https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu/pool/main/openproject_10.2.1-1574182471.d1243eac.bionic_amd64.deb  Certificate verification failed: The certificate is NOT trusted. The certificate issuer is unknown.  Could not handshake: Error in the certificate verification. [IP: 136.243.51.90 443]
E: Unable to fetch some archives, try running apt-get update or apt-get --fix-missing.
cruzh@projects:/etc/apt/sources.list.d$

Replies (3)

RE: Diffiulties updating Openproject - Added by Oliver Günther over 5 years ago

Hi Herb,

something is causing the certificate of our package source on your side to not be validated. This is not an error of our certificate. I assume you do have apt-transport-https installed because otherwise you would be seeing other errors (apt install apt-transport-https)

As a temporary remedy, you can update the package source /etc/apt/sources.list.d/openproject.com from deb https://... to deb [trusted=yes] https://... 

NOTE: This skips package verification! Do not leave this activated, but look for a fix for your SSL verification!

Best

Oliver

RE: Diffiulties updating Openproject - Added by Cyril Rohr over 5 years ago

Hi,

I just tested with a blank ubuntu 18.04 install and I don't get this warning. It might be a temporary error, otherwise you can use the fix provided by Oliver.

RE: Diffiulties updating Openproject - Added by Herbert Cruz over 5 years ago

I'm still having issues with this. I have two files:

openproject.list

  GNU nano 2.9.3                                                               openproject.list

# This file was generated by dl.packager.io

deb https://dl.packager.io/srv/deb/opf/openproject/stable/10/ubuntu 18.04 main

and openproject-ce.list

which is blank

and pgloader-ccl.list

# This file was generated by dl.packager.io

deb https://dl.packager.io/srv/deb/opf/pgloader-ccl/master/ubuntu 18.04 main

I did not have an openproject.com.list file

Do the above look correct to you? Is there something I need to change or update?

I tried adding the trusted modifer to the above as instructed , but I got similar issues.

Thanks.

Herb

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