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Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Error 500 - reply function

Error 500 - reply function

Added by Michael Kalinski over 5 years ago

Hello Community,

unfortunately, we have issues with the reply function in the forum. 
Whenever we want to reply in the forum, it will just timeout without any additional information.

Here are the logs result:

Nov 29 15:58:53 ip-- openproject-web-1.service[9781]: I, [2019-11-29T15:58:53.692841 #9918]  INFO -- : OpenProject User: -)
Nov 29 15:58:53 ip-- openproject-web-1.service[9781]: I, [2019-11-29T15:58:53.819022 #9918]  INFO -- : Skipped delivery of mail openproject.message-5-105.20191129155853@- as `perform_deliveries` is false
Nov 29 15:59:23 ip-- openproject-web-1.service[9781]: I, [2019-11-29T15:59:23.860912 #9918]  INFO -- : Delivered mail openproject.message-18-105.20191129155853@- (30032.8ms)
Nov 29 15:59:23 ip-- openproject-web-1.service[9781]: E, [2019-11-29T15:59:23.862813 #9918] ERROR -- : [current_user=-] execution expired: execution expired
Nov 29 15:59:23 ip-- openproject-web-1.service[9781]: I, [2019-11-29T15:59:23.893725 #9918]  INFO -- : method=POST path=/topics/54/reply format=html controller=MessagesController action=reply status=500 duration=30204.38 view=26.75 db=40.97 user=5

This issue just started from one to another day.
We think the mail function is the cause.

Has anyone solved this issue?

Many many thanks in advance.

best regards,
Michael


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