Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Support Installation & Updates
  1. OpenProject
  2. Forums
  3. Support Installation & Updates
  4. Can't send emails

Can't send emails

Added by Rafael Andrade almost 6 years ago

Hello, I created an installation without SSL and email configuration, then created the ENV_VARS for the Rails app. The vars are ok, I tested it using curl, and the connection through port 587 (using nc command) is ok. I run the reconfigure and select "sendmail" option. After that I try to send emails but it fails, ignoring the_ ENV___VARS. Here's the log:

May 15 20:43:25 open-project postfix/pickup[2869]: 29C4EFEC5A: uid=111 from=<openproject@example.net>

May 15 20:43:25 open-project postfix/cleanup[4201]: 29C4EFEC5A: message-id=<5cdc79ed1c413_10022b211b8eb9a0521c@open-project.mail>

May 15 20:43:25 open-project postfix/qmgr[2870]: 29C4EFEC5A: from=<openproject@example.net>, size=2892, nrcpt=1 (queue active)

May 15 20:43:25 open-project postfix/smtp[4205]: connect to aspmx.l.google.com[2607:f8b0:400d:c0a::1b]:25: Network is unreachable

I configured SMTP_PORT=587, not 25, another SMTP_DOMAIN, etc... Do I have to use the config file instead?

Thanks in advance.


Loading...