Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Internal error 500 when creating new work package

Internal error 500 when creating new work package

Added by Risheng Hu about 11 years ago

My OP installation information
OP Version: OpenProject 3.0.1 (PostgreSQL)
Plugins installed:

gem "openproject-plugins", git: "https://github.com/opf/openproject-plugins.git", :branch => "stable"
gem "openproject-pdf_export", git: "https://github.com/finnlabs/openproject-pdf_export.git", :branch => "stable"
gem "openproject-backlogs", git: "https://github.com/finnlabs/openproject-backlogs.git", :branch => "stable"
gem "openproject-translations", :git => 'https://github.com/opf/openproject-translations.git', :branch => 'stable'
gem "openproject-costs", git: "https://github.com/finnlabs/openproject-costs.git", :branch => "stable"
gem "openproject-meeting", :git => "https://github.com/finnlabs/openproject-meeting.git", :branch => "stable"
gem "openproject-documents", git: "https://github.com/opf/openproject-documents.git", :branch => "stable"
gem "openproject-my_project_page", :git => "https://github.com/finnlabs/openproject-my_project_page.git", :branch => "stable"
gem "openproject-help_link", git: "https://github.com/finnlabs/openproject-help_link.git", :branch => "stable"
gem "openproject-global_roles", git: "https://github.com/finnlabs/openproject-global_roles.git", :branch => "stable"

If I create a work package without type(supposed none) or select the type I created by myself, I will get below error message. But it works fine if I select the predefined type, such as Feature, Phase, Milestone etc. I am not sure it is bug or configuration problem, so I tried to get help here first. I don’t know Ruby at all, just a user to this great tool. Your help is appreciated.

ActionView::Template::Error (undefined method `attribute' for nil:NilClass):
    51: 
    52:   <div class="issue details">
    53:     <div class="meta">
    54:       <% attributes = work_package_show_attributes(work_package) %>
    55:       <div id="left" style="float:left; width:50%;">
    56:         <table class="attributes">
    57:           <% attributes[:left].each do |attribute| %>
  lib/redmine/hook.rb:73:in `block (2 levels) in call_hook'
  lib/redmine/hook.rb:73:in `each'
  lib/redmine/hook.rb:73:in `block in call_hook'
  lib/redmine/hook.rb:70:in `tap'
  lib/redmine/hook.rb:70:in `call_hook'
  lib/redmine/hook.rb:174:in `call_hook'
  app/helpers/work_packages_helper.rb:624:in `hook_attributes'
  app/helpers/work_packages_helper.rb:337:in `work_package_show_attribute_list'
  app/helpers/work_packages_helper.rb:348:in `work_package_show_attributes'
  app/views/work_packages/show.html.erb:54:in `_app_views_work_packages_show_html_erb__2598982522919351612_69976640548600'
  app/controllers/work_packages_controller.rb:65:in `block (2 levels) in show'
  app/controllers/work_packages_controller.rb:63:in `show'

Replies (7)

RE: Internal error 500 when creating new work package - Added by Risheng Hu about 11 years ago

I have tested the plugins one by one. Finally, I found it is caused by the cost plugin. If I disabled it then the work package creation works as it was.
I have assigned the permission to the role ‘manager’ and I have tried admin account as well, so I think it is not related to permission problem. I have also created the cost type.
The cost plugin worked once in my testing environment with version ‘dev’. In production, I used the ‘stable’ version instead of ‘dev’.

RE: Internal error 500 when creating new work package - Added by Tomáš Jukin about 11 years ago

I have same problem! When do you plan to fix this?

RE: Internal error 500 when creating new work package - Added by Deleted user about 11 years ago

Same problem here with stable (OP + plugins) deployment. Costs plugins produces the error!

[EDIT] I created a bug report: [[https://www.openproject.org/work_packages/7046]]

RE: Internal error 500 when creating new work package - Added by Simon nobody almost 11 years ago

Hm I have the same problem in my production environment. Is any solution or work around to get out of it?

RE: Internal error 500 when creating new work package - Added by Paul Onwude almost 11 years ago

Any hope of a resolution for this?

RE: Internal error 500 when creating new work package - Added by Hagen Schink almost 11 years ago

Hi there,

please excuse the late reply!

We may continue the discussion on the ticket #7046.

Kind regards,
Hagen

Internal error occured - Added by aminul islam almost 6 years ago

Hi all , I have made tasks/phase entries more than 1100 but when I try to enter new entries it gives an  internal error circular dependency..

Please find the attachment.Please help

  • (1 - 7/7)
Loading...