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Support Installation & Updates
  1. OpenProject
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  3. Support Installation & Updates
  4. Cannot view OpenProject web page

Cannot view OpenProject web page

Added by Simone Riggi over 6 years ago

Dear all,

I tried to install OpenProject on my Ubuntu 16.04 box using distributed package and installer. 

After installation & configuration I am not able to see the OpenProject at http://localhost nor at http://localhost/openproject (if I set a /openproject path in the configuration). In the first case I see the default apache page. In the second case I get a "The requested URL /openproject/ was not found on this server." error. Could you help me to understand how to make it work? 

Here is what I am doing:

- Install OpenProject (sudo apt-get install openproject). Version 8.1 is installed

- Configure with $ sudo openproject configure

Here I set the default options, that is installing apache2, mysql, no ssl. If needed I can attach the configuration outputs.

- Check installation with $ sudo openproject run check

[ok] MySQL configuration is working
[ok] Web server is running
[ok] openproject server is running
[ok] openproject background job worker is running
sending test email using sendmail...

[ok] test email sent to XXX

-Check services are running with $ sudo service openproject status

openproject.service
  Loaded: loaded (/etc/systemd/system/openproject.service; enabled; vendor preset: enabled)
  Active: active (running) since Mon 2018-12-17 13:48:13 EST; 13min ago
Main PID: 1797 (sleep)
  CGroup: /system.slice/openproject.service
          └─1797 /bin/sleep infinity

Dec 17 13:48:13 xenialbox systemd[1]: Started openproject.service.

These are my configuration files

/etc/hosts

127.0.0.1 localhost
127.0.1.1 xenialbox

/etc/apache2/sites-available/openproject.conf

Include /etc/openproject/addons/apache2/includes/server/*.conf

<VirtualHost *:80>
 ServerName 127.0.0.1
 DocumentRoot /opt/openproject/public

 ProxyRequests off

 Include /etc/openproject/addons/apache2/includes/vhost/*.conf

 # Can't use Location block since it would overshadow all the other proxypass directives on CentOS
 ProxyPass /openproject/ http://127.0.0.1:6000/openproject/ retry=0
 ProxyPassReverse /openproject/ http://127.0.0.1:6000/openproject/
</VirtualHost>

It should be some trivial configuration mistake. Any hints? 

Many thanks for your help,

Simone


Replies (5)

RE: Cannot view OpenProject web page - Added by Marcel Almeida over 6 years ago

Dear all,

I had the same problem, but in a ubuntu 18.04 installation...

Any hints guys?

Marcel Almeida

Simone Riggi wrote:

Dear all,

I tried to install OpenProject on my Ubuntu 16.04 box using distributed package and installer.

After installation & configuration I am not able to see the OpenProject at http://localhost nor at http://localhost/openproject (if I set a /openproject path in the configuration). In the first case I see the default apache page. In the second case I get a "The requested URL /openproject/ was not found on this server." error. Could you help me to understand how to make it work?

Here is what I am doing:

- Install OpenProject (sudo apt-get install openproject). Version 8.1 is installed

- Configure with $ sudo openproject configure

Here I set the default options, that is installing apache2, mysql, no ssl. If needed I can attach the configuration outputs.

- Check installation with $ sudo openproject run check

[ok] MySQL configuration is working
[ok] Web server is running
[ok] openproject server is running
[ok] openproject background job worker is running
sending test email using sendmail...

[ok] test email sent to XXX

-Check services are running with $ sudo service openproject status

openproject.service
  Loaded: loaded (/etc/systemd/system/openproject.service; enabled; vendor preset: enabled)
  Active: active (running) since Mon 2018-12-17 13:48:13 EST; 13min ago
Main PID: 1797 (sleep)
  CGroup: /system.slice/openproject.service
          └─1797 /bin/sleep infinity

Dec 17 13:48:13 xenialbox systemd[1]: Started openproject.service.

These are my configuration files

/etc/hosts

127.0.0.1 localhost
127.0.1.1 xenialbox

/etc/apache2/sites-available/openproject.conf

Include /etc/openproject/addons/apache2/includes/server/*.conf

<VirtualHost *:80>
 ServerName 127.0.0.1
 DocumentRoot /opt/openproject/public

ProxyRequests off

Include /etc/openproject/addons/apache2/includes/vhost/*.conf

# Can't use Location block since it would overshadow all the other proxypass directives on CentOS
 ProxyPass /openproject/ http://127.0.0.1:6000/openproject/ retry=0
 ProxyPassReverse /openproject/ http://127.0.0.1:6000/openproject/
</VirtualHost>

It should be some trivial configuration mistake. Any hints?

Many thanks for your help,

Simone

RE: RE: Cannot view OpenProject web page - Added by cameron holmes over 5 years ago

OK, I too have this same issue, exactly with Unbuntu 18.04, just as Marcel - everything looks good to go, but I can't get past this. I agree that it should be something trivial, but what? Please respond!

RE: Cannot view OpenProject web page - Added by rosario moggia over 5 years ago

I have the same problem too wuth ubunt 18.04. I followed the instructions step by step, without problems.

Any idea?

RE: RE: Cannot view OpenProject web page - Added by Piotr F about 4 years ago

Does anyone has clue how to deal with it?

RE: Cannot view OpenProject web page - Added by Jan Šalamun about 2 years ago

Instead of trying to access the webpage on port 6000 just try localhost IP. Worked out for me. Don't know why.

Cheers

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