04/21/2026

• Epic SISMI-19: OpenProject service portal
  updated by Niels Lindenthal on 04/21/2026 06:11 PM
  • Project changed from OpenProject to Stream IT service management (ITSM)
  • Subject changed from OpenProject Service Portal to OpenProject service portal
  • List set to RM ITSM
  • Roadmap set to 2026 Q3
• Epic SISMI-20: Service level agreements (SLA) for ITSM use cases
  created by Niels Lindenthal on 04/21/2026 06:03 PM
• Open Point SISMI-6: How does configuration caching affect the user experience?
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Bug SISMI-5: Explain why ENV set values can not be edited in the UI
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Open Point SISMI-7: How to integrate ENV variable configuration?
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Task SISMI-3: Set up local environment for email
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Open Point SISMI-11: How to enable inbound email feature for all customers on SaaS?
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Feature SISMI-9: Enable OAuth Authorization Code flow for IMAP authorisation
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Feature SISMI-8: Enable OAuth Client Credential flow for IMAP authorisation
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Open Point SISMI-4: Specify ticket system requirements
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Feature SISMI-2: Create and manage email inboxes in the administration
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
• Epic SISMI-1: Automatically create work packages by email - map IMAP inbox with work packages attributes
  updated by Niels Lindenthal on 04/21/2026 05:50 PM
  • Project changed from Stream Communicator to Stream IT service management (ITSM)
  • Assignee deleted (Hagen Mahnke)
  • Roadmap set to 2026 Q3
  • Designer deleted (Parimal Satyal)
• Epic SISMI-10: Asset management module for IT service management use cases
  updated by Niels Lindenthal on 04/21/2026 05:42 PM
  • Project changed from OpenProject to Stream IT service management (ITSM)
  • Description deleted (Details)
  • Acceptance criteria changed (Details)
  • Motivation and background information changed (Details)
  • Roadmap set to 2026 Q4
  • List set to RM ITSM
  • Out of scope changed (Details)
• Task SISMI-17: Service Request Workflow with Reopen Support
  updated by Rosanna Sibora on 04/21/2026 04:07 PM
  • Status changed from new to rejected
  • % Complete set to 100%