Hello,

I installed OP3.0 on CentOS 6.5 as in the tutorial, except using a MySQL-Server. It seems everything works fine, except Email notifications.

My configuration.yml is as following

production:
  email_delivery_method: smtp
  smtp_enable_starttls_auto: true
  smtp_authentication: plain
  smtp_address: smtp.gmail.com
  smtp_port: 587
  smtp_domain: smtp.gmail.com
  smtp_user_name: MYMAIL@gmail.com
  smtp_password: MYPASSWORD

The Test-Mail in the Administration Panel returns a “An error occurred while sending mail (execution expired)”-Message but has no meaningful log entry:

Started GET "/admin/test_email" for [MYSERVERNAME] at 2014-03-11 15:33:10 +0100
Processing by AdminController#test_email as HTML
  Rendered user_mailer/test_mail.html.erb within layouts/user_mailer (0.1ms)
  Rendered user_mailer/test_mail.text.erb within layouts/user_mailer (0.0ms)

Sent mail to MYMAIL@gmail.com (30010.0ms)
Redirected to http://[MYSERVERNAME]/settings/edit?tab=notifications
Completed 302 Found in 30033.3ms (ActiveRecord: 2.3ms)
Started GET "/settings/edit?tab=notifications" for [MYSERVERNAME] at 2014-03-11 15:33:40 +0100
Processing by SettingsController#edit as HTML
  Parameters: {"tab"=>"notifications"}
  Rendered settings/_general.html.erb (6.8ms)
  Rendered settings/_display.html.erb (29.5ms)
  Rendered settings/_authentication.html.erb (6.4ms)
  Rendered settings/_users.html.erb (1.3ms)
  Rendered settings/_projects.html.erb (5.4ms)
  Rendered settings/_work_packages.html.erb (17.0ms)
  Rendered settings/_notifications.html.erb (6.2ms)
  Rendered settings/_mail_handler.html.erb (1.7ms)
  Rendered settings/_repositories.html.erb (7.5ms)
  Rendered common/_tabs.html.erb (88.9ms)
  Rendered settings/edit.html.erb within layouts/admin (89.5ms)
  Rendered admin/_menu.html.erb (5.8ms)
  Rendered search/_mini_form.html.erb (0.6ms)
  Rendered layouts/_action_menu.html.erb (0.0ms)
  Rendered layouts/base.html.erb (11.9ms)
Completed 200 OK in 117.5ms (Views: 108.6ms | ActiveRecord: 3.5ms)

Updating an User account with checked send new password gives an internal Server Error:

Started PUT "/users/3" for [MYSERVERNAME] at 2014-03-11 15:26:05 +0100
Processing by UsersController#update as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"ZP9gs0cFYy6j+P+jXjB+tkk/RRx6pDG6BPYtpVsI4zU=", "user"=>{"login"=>"[MYLOGIN]", "firstname"=>"Christian", "lastname"=>"Wetzel", "mail"=>"[MY_EMAILADDRESS]", "language"=>"en", "admin"=>"0", "assign_random_password"=>"[FILTERED]", "force_password_change"=>"[FILTERED]", "mail_notification"=>"only_my_events"}, "pref"=>{"impaired"=>"0", "hide_mail"=>"1", "time_zone"=>"", "comments_sorting"=>"asc", "warn_on_leaving_unsaved"=>"1", "theme"=>"default"}, "send_information"=>"1", "commit"=>"Save", "id"=>"3"}
  Rendered user_mailer/account_information.html.erb within layouts/user_mailer (3.6ms)
  Rendered user_mailer/account_information.text.erb within layouts/user_mailer (2.4ms)

Sent mail to [MY_EMAILADDRESS] (30009.7ms)
Completed 500 Internal Server Error in 30163.0ms

Net::OpenTimeout (execution expired):
  app/controllers/users_controller.rb:188:in `update'

Has anybody an idea or at least a tip how to get more detailed log-files?

Here’s my configuration but we’re on google apps. It should work for gmail too.

default:
  # Outgoing emails configuration (see examples above)
  email_delivery_method: "smtp"
  smtp_enable_starttls_auto: true
  smtp_address: "smtp.gmail.com"
  smtp_port: 587
  smtp_domain: "mydomain.com" 
  smtp_authentication: :plain
  smtp_user_name: "noreply@mydomain.com"
  smtp_password: "mypassword"

As far as I can see are in my configuration only the order of statements, the quotations and colon different. That should not make any difference, but I will try it.

I found the config.action_mailer.raise_delivery_errors variable in the production.rb - but it also does not change the log for my problem.

I think your smtp_domain is incorrect too.

The domain without smtp. does not solve the problem. Can anybody confirm that ist works with an normal gmail account?

The configuration is correct as it is. The problem was the infrastructure configuration that blocked mails to gmail.com. With another SMTP server everything works. Thank you for your help.

hi
I config mail,but i can’t use mail, how to config that,please help me :S

development: #main level
email_delivery_method: :smtp #main level, will not work

default: #main level
email_delivery_method: :smtp #setting for default
smtp_address: smtp.gmail.com #setting for default
smtp_port: 587
smtp_domain: smtp.gmail.com
smtp_user_name: celltechproject@gmail.com
smtp_password: xxxx
smtp_enable_starttls_auto: true
smtp_authentication: plain

Is your server configured to communicate to gmail.com? Are there any error messages in the UI or in the log-file?

Dear
the log when I create user then push notify to my gmail quyen89ss@gmail.com
I running Centos on Virtual Box with mode Bridge,connect to internet OK.
View log

Sent mail to quyen89ss@gmal.com (4325.5ms)
Redirected to http://192.168.1.41/users/4
Completed 302 Found in 4747.6ms (ActiveRecord: 123.3ms)
Started GET “/users/4” for 192.168.1.20 at 2014-03-13 21:46:57 –0400
Processing by UsersController#show as HTML
Parameters: {“id”=>“4”}
Rendered layouts/_action_menu_base.html.erb (0.1ms)
Rendered layouts/_action_menu_specific.html.erb (0.4ms)
Rendered users/show.html.erb within layouts/base (10.2ms)
Rendered search/_mini_form.html.erb (0.7ms)
Rendered layouts/_action_menu.html.erb (0.1ms)
Completed 200 OK in 234.6ms (Views: 32.7ms | ActiveRecord: 142.4ms)

Can you test the connection via telnet smtp.gmail.com 587, please?

Can you test the connection via telnet smtp.gmail.com 587, please?

Thanks Christian.I can send mail
regard!

I just installed my server open the project and would like to know how to change the time with which it sends the notifications by email as it sends mail every 5 minutes and I need them to be sent every minute.

I would greatly appreciate your help.

Greetings Jovanny

I just installed my server open the project and would like to know how to change the time with which it sends the notifications by email as it sends mail every 5 minutes and I need them to be sent every minute.

I would greatly appreciate your help.

Greetings Jovanny