I’m in front of a wall with 500 internal server error when creating a new user as I validate the form through “Create and continue” button.
In the console the following message is displayed :

Sent mail to email@domain.ext (37.1ms)
Completed 500 Internal Server Error in 223.7ms

SocketError (getaddrinfo: Name or service not known):
app/controllers/users_controllers.rb:138:in `create’

My configuration.yml is as follow:

1. default:
   email_delivery_method: :smtp

default:
email_delivery_method: :smtp
smtp_address: smtp.domain.ext
smtp_port: 25
smtp_domain: domain.ext
smtp_user_name: email@domain.ext
smtp_password: 0*****
smtp_enable_starttls_auto: true
smtp_authentication: plain

1. development:
   email_delivery_method: :smtp

Actually I can’t find where the problem is occuring. After many tests on various conf, I would be pleased to get the solution here.

Thanks

Can you provide any information about your installation?

I cannot find “app/controllers/users_controllers.rb” in mine, so I am suspicious of that. I have “app/controllers/users_controller.rb” in my path.

I now have successfully completed my installation so I might help you as far as I can. At this very step, the error was returned because:

- some configuration.yml syntax errors (keep an acurate eye on the configuration.yml.example after personal write option testing)

- smtp.dommain.ext DNS rule was not created properly (<=> smtp.domain: ∅)
- ssl was not set in my DNS (<=> smtp_enable_starttls_auto: ∅)

So I presume the users_controller.rb wasn’t able to render what it was made for.

In all case the app/controllers/… components are searchable with ls command in the following path directories:
var/www/
with vhosts vhosts/my.project.ext/httpdocs/app
or without vhosts /my.project.name/httpd/app

Good luck