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Update a task via eMail (cloud version)

Hi all

I want to update an existing task by replying to the notification, but unfortunately this does not work.
Do I have to make any changes in the settings for Openproject to recognize incoming emails?

The webservice for incoming emails is activated.

Thanks in advance + regards

Alen

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Hi Alen,

thanks for reporting this issue.

This was indeed a bug that incoming emails did not work.
The bug has been fixed and will be deployed shortly (likely in the beginning of next week) as part of OpenProject 7.4.4.

Robin

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Dear all,

Do you know why incoming email configuration is grayed out?  I cannot enable "Enable incoming email web service" button.

Thank you,

Tiago

Message actions

Hello Tiago,

maybe this helps you: https://varioous.at/blog/ticketing-system-mit-openproject/

It can create work packages based on incoming emails and create comments based on incoming emails (and a lot more).

Best wishes,
Harald