Hi community,

I have an issue, can not find the attachments on the wiki page in OpenProject after migration from one server to another, running with Yunohost 12.

I tried with sudo openproject configure nothing and also tried with yunohost app upgrade --force openproject still nothing.

Information:

OpenProject 15.2.0

when I try to open the url  https://domain.ltd/api/v3/attachments/2560/content I get the following error:

{"_type":"Error","errorIdentifier":"urn:openproject-org:api:v3:errors:NotFound","message":"The requested resource could not be found."}

Is there a possibility to retrieve the files from the backup and where?

Thanks in advance.

Hello,

I use the community version of OpenProject installed on my own server (On Premise). 

Attachments are stored by default in /var/db/openproject/files/attachment/file. This can be changed in the .env configuration file.

From a backup, you can put back files in that directory (/var/db/openproject/files/attachment/file) or the one configured in your .env > OPENPROJECT_ATTACHMENTS__STORAGE__PATH

Wikis and Workpackages attachments should then be accessed without error.

I can confirm that this is true. During the migration my open project has been updated and I was only able to see delete.me file and nothing else. Good thing I had the images on the local machine.

I guess the team will take this as an bug?

I'm still wondering about the cause of this issue. After realizing that my attachments had been deleted around the time I upgraded to version 15.2.0, I came across your message. At first I thought it was a consequence of the update, but then I doubted my own mistake. So I changed my first reply to a more general message to help you, removing the possible link to the update. Your reply still leaves me some doubts. Am I responsible for the loss of my data or is it possible that this is the result of the OpenProject update? If anyone else has experienced a similar situation, please let us know here. I can open a bug ticket if necessary.

Frankly speaking it’s super strange. On the sever I had the previous version of OpenProject 15.1.1 for sure, as I was explaining to my team let’s migrate and start use the new time sheet future after we migrate to new server. However, yesterday I checked and realized we have the latest release. It will be great if someone can reproduce the and confirm if it’s a bug, so no one will experience such issue with new releases. Let me know how I can help.