# 📔 Project Overview

Begin of the insertionInEnd of the insertion Begin of the deletion WithEnd of the deletion the Begin of the insertionscope of aEnd of the insertion new project Begin of the insertionto create aEnd of the insertion Begin of the deletion of creating an OpenProjectEnd of the deletion mobile app Begin of the insertionfor OpenProject,End of the insertion a first spike Begin of the deletion of itEnd of the deletion has been developed in Flutter with some basic Begin of the insertionon-the-goEnd of the insertion project management Begin of the deletion on the goEnd of the deletion functionalities:

* Home screen

* See work Begin of the insertionpackageEnd of the insertion Begin of the deletion packagesEnd of the deletion lists

* Edit work packages

* Create new work packages

* Notification centre

* Basic user settings


# 🛠️ The setup

## Business Case

### Problem:

Begin of the insertionSomeEnd of the insertion Begin of the deletion The currentEnd of the deletion problems Begin of the insertionthat we have identified:End of the insertion Begin of the deletion faced are:End of the deletion

1. There is no validation that the current set of features is what our users/clients want.

2. Begin of the insertionUncertainty as toEnd of the insertion Begin of the deletion No sure ofEnd of the deletion which features have more relevance than others in Begin of the insertiona mobile context.End of the insertion Begin of the deletion mobile.End of the deletion

3. We don’t know the current usage of the web app on Begin of the insertionmobile, ifEnd of the insertion Begin of the deletion mobile done by our users. IfEnd of the deletion any.


### Goals:

* Discover the current usage of the web app in mobile.

* Gather feedback on how and Begin of the insertionwhyEnd of the insertion Begin of the deletion for what theEnd of the deletion users use OpenProject on the go.

* Ensure the most basic and desired features are taken Begin of the insertionintoEnd of the insertion Begin of the deletion inEnd of the deletion consideration in mobile.

* Begin of the insertionDetermineEnd of the insertion Begin of the deletion IdentifyingEnd of the deletion if having an app Begin of the insertion(vs. accesing the mobile web version)End of the insertion would modify Begin of the deletion the currentEnd of the deletion usage Begin of the insertionpatterns onEnd of the insertion Begin of the deletion they have inEnd of the deletion mobile.

* Begin of the insertionLearnEnd of the insertion Begin of the deletion LearningEnd of the deletion about features that users might like to have in the app to create a Begin of the insertionfeatureEnd of the insertion backlog.

* Begin of the insertionUncoverEnd of the insertion Begin of the deletion UncoveringEnd of the deletion opportunities to improve.

* Uncover possible new functionalities that the users are missing.


### KPIs

* **Quantitative Begin of the insertionanalysis:** data-basedEnd of the insertion Begin of the deletion analysis:** data basedEnd of the deletion analysis of the provided answers


# 📝 The plan

## Type of test

Begin of the insertionThis will be a remoteEnd of the insertion Begin of the deletion RemoteEnd of the deletion unmoderated quantitative survey. Ideally the survey will be distributed both internally Begin of the insertion(at OpenProject)End of the insertion and externally Begin of the insertion(with existing users)End of the insertion Begin of the deletion with all clientsEnd of the deletion to Begin of the insertioncover as much ground andEnd of the insertion gather as much Begin of the insertionfeedbackEnd of the insertion Begin of the deletion resultsEnd of the deletion as possible.

## Tools

* LimeSurvey


## Organiser

<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><thead class="op-uc-table--head"><tr class="op-uc-table--row"><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Name</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Role</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Responsibilities</p></th></tr></thead><tbody><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Marc Alcobé</p></td><td class="op-uc-table--cell"><p class="op-uc-p">UX-UI Designer</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Create and distribute Begin of the insertionsurvey,End of the insertion Begin of the deletion surveyEnd of the deletion analyse results</p></td></tr></tbody></table></figure>

# 📑 Survey

## Introduction

Welcome to this Begin of the insertionsurvey.End of the insertion Begin of the deletion survey of OpenProject!End of the deletion In the last Begin of the insertionfew months, we have hadEnd of the insertion Begin of the deletion monthsEnd of the deletion two Begin of the insertionmajorEnd of the insertion Begin of the deletion bigEnd of the deletion questions Begin of the insertionconcerning mobile appsEnd of the insertion Begin of the deletion have been turning around our mindsEnd of the deletion in OpenProject: Do we want a Begin of the insertioncreate and maintain a separateEnd of the insertion mobile Begin of the insertionapp?End of the insertion Begin of the deletion app of OpenProject?End of the deletion And if yes, what functionalities should it have?

Begin of the insertionThese are importantEnd of the insertion Begin of the deletion We don’t want to resolve thisEnd of the deletion questions Begin of the insertionon whichEnd of the insertion Begin of the deletion alone and thereforeEnd of the deletion we Begin of the insertionwould like the input of the entireEnd of the insertion Begin of the deletion are asking everyone involved withEnd of the deletion OpenProject Begin of the insertioncommunity. This includes you. You can help us by participatingEnd of the insertion Begin of the deletion (employees, community users, clients…) to take this short, , doneEnd of the deletion in Begin of the insertionthis short questionnaire, which should only takeEnd of the insertion Begin of the deletion X min questionnaire. With thatEnd of the deletion you Begin of the insertionX minutes. Your answersEnd of the insertion will Begin of the insertionallowEnd of the insertion Begin of the deletion be helpingEnd of the deletion us Begin of the insertionto be betterEnd of the insertion understand your needs and requirements Begin of the deletion betterEnd of the deletion so we can develop, if Begin of the insertionindeedEnd of the insertion we decide to Begin of the insertiondo so,End of the insertion Begin of the deletion proceed with it,End of the deletion an app that Begin of the insertionwill be useful to you.End of the insertion Begin of the deletion fulfils all the expectations you have.End of the deletion

Begin of the insertionThank youEnd of the insertion Begin of the deletion ThanksEnd of the deletion for your Begin of the insertiontime.End of the insertion Begin of the deletion time!End of the deletion

> 🧪 Remember, this questionnaire aims to evaluate Begin of the deletion theEnd of the deletion OpenProject, not Begin of the insertionyou as a user.End of the insertion Begin of the deletion you.End of the deletion There are **no right or wrong responses**. We want to understand your Begin of the insertionexperienceEnd of the insertion Begin of the deletion experience,End of the deletion and every piece of feedback is invaluable.

> **📊 No personal information is required for this survey. Begin of the insertionAllEnd of the insertion Begin of the deletion Rest assured, allEnd of the deletion data and feedback will be kept confidential and will be used solely for the purpose of improving our products.**

## Survey questions

### General questions

1. How many people Begin of the insertionuseEnd of the insertion Begin of the deletion works withEnd of the deletion OpenProject in your company?

1. Less than 10

2. 10-100

3. 100-500

4. 500-1000

5. More than 1000

2. Begin of the insertionIn whichEnd of the insertion Begin of the deletion WhatEnd of the deletion sector Begin of the insertiondoesEnd of the insertion Begin of the deletion isEnd of the deletion your company Begin of the insertionor organisation operate?End of the insertion Begin of the deletion working on?End of the deletion

1. Public Begin of the insertionand governmentEnd of the insertion Begin of the deletion &amp; governmentalEnd of the deletion organisations

2. Construction

3. Education, universities and research

4. IT Begin of the insertionandEnd of the insertion Begin of the deletion &amp;End of the deletion technology

5. Healthcare

6. Automotive

7. Engineering

8. NGO &amp; foundations

9. Banking &amp; Insurances

10. Other _\[Open text\]_

3. Begin of the insertionAround howEnd of the insertion Begin of the deletion HowEnd of the deletion many hours Begin of the insertionofEnd of the insertion Begin of the deletion inEnd of the deletion a working day you use OpenProject?

1. Less than 1h

2. Between 1h and 2h

3. Between 2h and 4h

4. Between 4h and 8h

5. More than 8h

4. Select up to 5 functionalities you use regularly in Begin of the insertionOpenProject:End of the insertion Begin of the deletion OpenProject?End of the deletion

1. Home page

2. My page and my activity

3. Global search

4. Notification centre

5. Project lists Begin of the deletion and creationEnd of the deletion

6. Project overview and activity

7. Roadmaps

8. Work packages

9. Gantt charts

10. Calendars

11. Team planners

12. Boards

13. Backlogs

14. News

15. Time and costs

16. Budgets

17. Forums

18. Documents

19. Meetings

20. Wikis

21. External Begin of the insertionfileEnd of the insertion storages

22. Members

23. Project settings (configure projects)

24. Administration settings (APIs, integrations, plugins…)

25. Others _\[Open text\]_

5. Select the 5 most common actions you perform when using work packages in Begin of the insertionOpenProject:End of the insertion Begin of the deletion OpenProject?End of the deletion (_Only if Work packages was selected in the previous question)_

1. Read and Begin of the insertionreviewEnd of the insertion Begin of the deletion check theEnd of the deletion work package details Begin of the insertion(description, custom fields, time, costs, progress...)End of the insertion

2. Edit Begin of the insertionsubject/titleEnd of the insertion Begin of the deletion subjectEnd of the deletion

3. Edit description

4. Add Begin of the insertionor changeEnd of the insertion general work packages details (eg. status, type…)

5. Add Begin of the insertionor changeEnd of the insertion person related work packages details (eg. assignee, accountable…)

6. Add Begin of the insertionor modifyEnd of the insertion dates Begin of the insertion

7. Add or modifyEnd of the insertion Begin of the deletion andEnd of the deletion costs Begin of the deletion work packages detailsEnd of the deletion (eg. Begin of the deletion dates,End of the deletion spent time, budget, labor costs…)

Begin of the insertion8.End of the insertion Begin of the deletion 7.End of the deletion Read and Begin of the insertionreviewEnd of the insertion Begin of the deletion checkEnd of the deletion the activity

Begin of the insertion9.End of the insertion Begin of the deletion 8.End of the deletion Write and reply comments in the activity Begin of the insertiontabEnd of the insertion

Begin of the insertion10.End of the insertion Begin of the deletion 9.End of the deletion Add and manage files

Begin of the insertion11.End of the insertion Begin of the deletion 10.End of the deletion Create and manage relations

Begin of the insertion12.End of the insertion Begin of the deletion 11.End of the deletion Add and manage watchers

Begin of the insertion13.End of the insertion Begin of the deletion 12.End of the deletion Check related meetings

Begin of the insertion14.End of the insertion Begin of the deletion 13.End of the deletion Share Begin of the insertionwork packageEnd of the insertion

Begin of the insertion15.End of the insertion Begin of the deletion 14.End of the deletion Begin of the insertionTrackEnd of the insertion Begin of the deletion Time track workEnd of the deletion spent Begin of the insertiontimeEnd of the insertion

Begin of the insertion16.End of the insertion Begin of the deletion 15.End of the deletion Export

Begin of the insertion17.End of the insertion Begin of the deletion 16.End of the deletion Others _\[Open text\]_


### Mobile questions

Begin of the insertionThe following questions concern your use of OpenProject on a mobile browser:

End of the insertion 1. Do you regularly use your mobile phone for work reasons?

1. Yes

1. What work applications do you use in mobile and for what? _\[Open text\]_

2. No

2. How often do you use OpenProject Begin of the insertiononEnd of the insertion Begin of the deletion in the browser ofEnd of the deletion your Begin of the insertionmobile?End of the insertion Begin of the deletion mobile phone?End of the deletion

* Every day

* Often

* Some times

* Never

3. What are the most common tasks you perform in Begin of the deletion the browser inEnd of the deletion OpenProject Begin of the insertiononEnd of the insertion mobile? (Only if responded positive to the previous question) _\[Open text\]_

4. How would you rate the current usability of OpenProject Begin of the insertionon mobile? (OnlyEnd of the insertion Begin of the deletion in a mobile browser?(OnlyEnd of the deletion if responded positive to the usage question) _\[Rate 1-5\]_

5. Would you use a mobile app of OpenProject if Begin of the insertiononeEnd of the insertion Begin of the deletion itEnd of the deletion existed?

1. Yes

2. No

6. What functionalities would be more relevant in an OpenProject mobile app for you? (Only if responded positive to the mobile app usage question) _\[Open text\]_

7. Begin of the insertionAreEnd of the insertion Begin of the deletion IsEnd of the deletion there any Begin of the insertionfeaturesEnd of the insertion Begin of the deletion functionalityEnd of the deletion that Begin of the insertionareEnd of the insertion Begin of the deletion isEnd of the deletion not yet available in Begin of the insertionthe fullEnd of the insertion OpenProject desktop Begin of the insertionversionEnd of the insertion that you would like to see in a mobile app? (Only if responded positive to the mobile app usage question) _\[Open text\]_


### Extra questions

1. Would you use a dedicated app Begin of the insertioninEnd of the insertion Begin of the deletion onEnd of the deletion other Begin of the insertionplatforms,End of the insertion Begin of the deletion environments,End of the deletion for example a tablet app or a downloadable app in your Windows or Begin of the insertionMac computer?End of the insertion Begin of the deletion Mac?End of the deletion

1. Yes, Android tablet app

2. Yes, iPad app

3. Yes, Windows app

4. Yes, MacOS app

5. No

2. Begin of the insertionAreEnd of the insertion Begin of the deletion IsEnd of the deletion there any specific Begin of the insertionfeaturesEnd of the insertion Begin of the deletion functionalityEnd of the deletion that you would appreciate having in a tablet or Begin of the insertionaEnd of the insertion Begin of the deletion desktopEnd of the deletion dedicated Begin of the insertiondesktopEnd of the insertion app? (Only if responded positive to the dedicated app question) _\[Open text\]_

3. Begin of the insertionDo you haveEnd of the insertion Begin of the deletion Is thereEnd of the deletion any other remarks or feedback you would like to share with us in relation to this survey? _\[Open text\]_


# ✉️ Email

Dear OpenProject Begin of the insertionuser,End of the insertion Begin of the deletion Community,End of the deletion

In the last Begin of the insertionfew months, we have hadEnd of the insertion Begin of the deletion monthsEnd of the deletion two Begin of the insertionmajorEnd of the insertion Begin of the deletion bigEnd of the deletion questions Begin of the insertionconcerning mobile appsEnd of the insertion Begin of the deletion have been turning around our mindsEnd of the deletion in OpenProject: Do we want a Begin of the insertioncreate and maintain a separateEnd of the insertion mobile Begin of the insertionapp?End of the insertion Begin of the deletion app of OpenProject?End of the deletion And if yes, what functionalities should it have?

Begin of the insertionThese are importantEnd of the insertion Begin of the deletion We don’t want to resolve thisEnd of the deletion questions Begin of the insertionon whichEnd of the insertion Begin of the deletion alone and thereforeEnd of the deletion we Begin of the insertionwould like the input of the entireEnd of the insertion Begin of the deletion are asking everyone involved withEnd of the deletion OpenProject Begin of the insertioncommunity. This includes you. You can help us by participatingEnd of the insertion Begin of the deletion (employees, community users, clients…) to take a short, doneEnd of the deletion in Begin of the insertionthis short questionnaire, which should only takeEnd of the insertion Begin of the deletion X min, questionnaire. With thatEnd of the deletion you Begin of the insertionX minutes. Your answersEnd of the insertion will Begin of the insertionallowEnd of the insertion Begin of the deletion be helpingEnd of the deletion us Begin of the insertionto be betterEnd of the insertion understand your needs and requirements Begin of the deletion betterEnd of the deletion so we can develop, if Begin of the insertionindeedEnd of the insertion we decide to Begin of the insertiondo so,End of the insertion Begin of the deletion proceed with it,End of the deletion an app that Begin of the insertionwill be useful to you.End of the insertion Begin of the deletion fulfils all the expectations you have.End of the deletion

We Begin of the insertionareEnd of the insertion Begin of the deletion amEnd of the deletion looking forward to hearing from you! Begin of the insertionThank you for your time.End of the insertion

Best regards,

The OpenProject Begin of the deletion UX-UIEnd of the deletion Design Team